Order Editing | Upsell

Hamish and the team have been amazing to deal with, and always very prompt! both with the onboarding and post implementation support. Well done, highly recommended.

The boys at Order Editing have created a very incredible product. It both reduces costs and most importantly time spent editing shipping addresses for customers, whilst driving revenue through its upsell capabilities. Its seamless and an extension that just does its thing and gets result.

A must have for all Shopify stores.

Great support from Kiril and Hamish on getting the app implemented and onboarding. They were really quick on getting issue resolved and responsive on all our queries even with the time difference.

It's been gravy to setup and looks really solid as app blocks in the Thank You and Order Confirmation pages.

It's already saved us a ton of time with our BOGO sale by allowing people to update their own orders and I spoke with Hamish on getting our backend set up through Klaviyo.

He was super helpful and a solid guy! Definitely recommend ⭐️⭐️⭐️⭐️⭐️

We just got the app, I will update this review if issues arise but I must say. THIS APP IS A MUST, it will save you so many CS emails / live chats etc. Hamish is a good guy, I really wish him and this company the best. I am sad though shopify doesn't have the brains to do something like this. 10/10 GOATED WITH THE SAUCE

We are so thrilled to have found this app! It has to be one of the best and most useful for Shopify merchants. We always get customer requests for order adjustments, address updates, etc. etc. This app allows customers to self-service their requests and frees up our time. The team at Order Editing is beyond fantastic. They helped us Onboard, are responsive to help requests. The app they developed is genius and a must-have for all Shopify merchants--it's an app that adds huge value to our site and, at the same time, streamlines our customer service. Highly recommend!

I can't believe this app hasn't always existed, it seems like such a no-brainer! Absolutely recommend this to anyone. The support from the team is also amazing, super helpful in getting things implemented and set up. Get it!

Amazing customer support

I have been using Shopify now for 5 years and seen plenty of apps come and go and raised lots of support tickets in that time. I have NEVER had the amazing support and personability offered to me by Hamish and the Order editing team. They actually work to find a solution for you and suggest things to improve your store rather than just fixing a problem. Aside from the 10/10 customer support, order editing and changing addresses is a feature that will become standard in eCommerce stores. In our first week we already had 70 customers change/confirm their shipping address after purchase, so we have saved that in tickets and/or order that we would need to re send because it is never the customers fault when they put in the wrong address as we all know... Very happy we have this implemented before BFCM. Highly recommend!!

Great app & great support.