Recensioner (123)

Helhetsomdöme
5
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 2 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
15 maj 2024

10/10 would recommend. Great, thorough service with efficient and clear onboarding with the team. Got the app running smoothly straight away and was available for any small issue resolution right away as well. No having to set the app up yourself and being left confused. The app itself creates huge upsell, saves money and time editing orders for customers and provides better customer experience as well putting the own-ace on the customer to correct their order details before the order is fulfilled! Hamish and the team are GOAT'd.

Frog Grips
Australien
27 dagar användning av appen
28 juni 2024

Hamish and the team have been incredible with the set up! Such a great app, has saved us heaps of time. Highly recommend!

TJ SWIM
Australien
2 dagar användning av appen
21 maj 2024

Love this app - so easy to allow customers to edit their order post-purchase!

Skinny Mixes
USA
4 månader användning av appen
21 maj 2024

Hamish has been so attentive with assisting us with setting up the Order Editing platform on our store. We've been searching for something to cut down our customer service time and THIS IS IT!
It automates so many of the queries we were receiving every day, especially after a weekend which is making the biggest difference to our efficiency! Thanks Hamish!

Grahams Natural USA
Australien
14 dagar användning av appen
23 juni 2024

Stoked with this app - we probably don't have to hire another cx role due to installing this. Hamish and the team were super helpful with install.

Saint Belford
Australien
3 dagar användning av appen
1 maj 2024

This app is a must-have for every Shopify store. There's always going to be customers that need to change their address after they purchase and if your fulfilments are faster than your customer service (as can happen in our case) you're gonna end up with upset customers. We got value from the first day we installed the app. There are tons of extra features too and the free tier makes it a no-brainer - pay only if it makes you money. App support is fantastic as well!

Brick Me
Australien
24 dagar användning av appen
11 mars 2024

Kiril and Hamish have given the most amazing customer support since we first started using the app which was quite a while ago now. They have added features we suggested and helped with coding of things too. The app has made such a difference in just fielding the 'can I make a change?' requests and has the added bonus of upselling the customer at the same time. Brilliant!

Butler Diaries
Australien
11 månader användning av appen
23 april 2024

This app is literally amazing! I can't wait to see how it works for my customers. I tested it out with a sample order and it worked like a charm I couldn't believe it. One of my number one customer service inquiries is to correct address or contact information. I know having this app will allow my customers to easily edit their own information and give me the piece of mind of knowing that their orders are accurate. The team was super helpful in helping me set it up in my store! Highly recommend, this will be one of the top Shopify Apps no question. Mark my words. I'm just glad I found it!

For The Loaf Of God
USA
Ungefär en månad användning av appen
7 juni 2024

awesome app, easy set up and fast. very straight forward. thanks guys

SAND N SALT
Australien
4 dagar användning av appen
8 april 2024

This app is great - super helpful to help customers update their addresses post purchase (which happens more and more, thanks to one click checkouts). I would say the app is a little clunky to use but thats just me being super critical.

Rainier Watch
USA
3 månader användning av appen