Order Editing | Upsell

Fantastic App, that reduces your customer service.
Hamish is super helpful with the onboarding and set up
Cheers Rhonda

We added Order Editing to a range of our websites and saw immediate results. The time saved across customer service amends to address', customer baskets, and delivery methods is invaluable during Q4. I'd thoroughly recommend this app. This is a staple in our Trailberg tech stack now.

Very simple to install and does the job and more. Great support from the OrderEditing team if you have questions. This APP saves us lots of time correcting orders manually.

Can highly recommend this to any Shopify implementation.

Excellent technology and customer service, highly recommend!

Awesome app! Amazing assistance. Highly reccomended

There is no reason for a brand to not use and benefit from this app. It's an easy, immediate experience for our customers (which they love), our support department receives half as many tickets, and every day I'm notified that customers are adding more and more products to their order after they've purchased. The post-purchase upsell emails the app automates are too good.

Order Editing not only saved us thousands of dollars in support costs, it grew our average order value too. Hamish and Keira easily integrated with our 3PL and put our customer portal in all Shopify emails and like night and day we never received an order change request. The founders also created an upsell email automation that saw us offering discounts on a second or third item hours after purchase, customers paid for the extra item and it was added to the original order. WAY too easy!

Hamish, Keira, and the rest of the Order Editing team have changed the game.

Our Customer Service team noticed a huge drop in tickets during a recent sale. Do you know why? Because customers didn’t need to contact us to cancel or change their orders anymore!

This app is a gem!! It's making us money by prompting customers to add products to orders before they ship, it's saving us time and money on customer service (we never get emailed anymore) AND our customers love it - they prefer self-service! Absolutely love it.

Excellent to manage and very user friendly! Allowing the customer to feel in control and manage their order without needing to conatct us urgently via emails, DMs and phone calls, saving time for both parties.