Order Editing & Upsell

Order Editing & Upsell

Priser
Gratis abonnement tilgængeligt. Mulighed for gratis prøveperiode.
Højdepunkter
Brug direkte i Shopify-administratoren
Fungerer sammen med de nyeste temaer
Bedømmelse
5,0 (54)

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. mere
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades

Indeholder tekst, der ikke er oversat

Vis oversættelse
Højdepunkter
Brug direkte i Shopify-administratoren
Fungerer sammen med de nyeste temaer

Tilpasning

Mersalg ved betaling, Takkeside med mersalg

Tilbud og anbefalinger

Anbefalinger med kunstig intelligens, Gratis levering, Ofte købt sammen, Produkttilføjelser, Produktanbefalinger, Antalsbegrænsning, Leveringsforsikring, Niveauinddelte rabatter

Analyser

Klikrater, Konverteringsrater, Ydeevne af tragt, Forslag til optimering

Lanceret

1. maj 2023 · Ændringslog

Sprog

Engelsk

Denne app er ikke oversat til Dansk

Fungerer sammen med

Shopify POS, Betaling, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

Priser

Sandbox

Gratis

  • Free to use for developer and sandbox accounts.

Revenue Generator

Gratis at installere

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 om måneden

eller $796 om året, og spar 16 %

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

14-dages gratis prøveperiode

Shopify Plus

$399 om måneden

eller $3,999 om året, og spar 16 %

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

30-dages gratis prøveperiode

Indeholder tekst, der ikke er oversat

Vis oversættelse

Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag. Se alle prismuligheder

Anmeldelser (54)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 100 % af bedømmelserne er på 5 stjerner
  • 0 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 0 % af bedømmelserne er på 1 stjerner
16. juni 2024

I have been using Shopify now for 5 years and seen plenty of apps come and go and raised lots of support tickets in that time. I have NEVER had the amazing support and personability offered to me by Hamish and the Order editing team. They actually work to find a solution for you and suggest things to improve your store rather than just fixing a problem. Aside from the 10/10 customer support, order editing and changing addresses is a feature that will become standard in eCommerce stores. In our first week we already had 70 customers change/confirm their shipping address after purchase, so we have saved that in tickets and/or order that we would need to re send because it is never the customers fault when they put in the wrong address as we all know... Very happy we have this implemented before BFCM. Highly recommend!!

The Standard Squeeze AU/NZ
Australien
Cirka en måned bruger appen
9. juni 2024

Fantastic App – A Game Changer for Our Store!

Order Editing has been a phenomenal addition to our Shopify store! It empowers our customers to take control of their orders, offering them the ability to make changes effortlessly. Here’s how it’s made a huge difference for us:

Customers can log in and edit their address or upgrade their shipping to express. This feature has significantly reduced the number of support tickets we receive, as customers can quickly make adjustments themselves.

The app's upsell option is fantastic. It allows customers to add items to their orders with a discount, right before their order is dispatched. This has not only improved our customer experience, but also generated a considerable amount of additional revenue.

The app is very intuitive and easy to use, both for our customers and our team. It seamlessly integrates with our existing systems, making the whole process smooth and efficient.

Since implementing Order Editing, we’ve noticed an uptick in customer satisfaction. They appreciate the flexibility and control over their orders, which has enhanced their shopping experience with us.

Overall, Order Editing has been a game changer. It has streamlined our order management process, reduced our customer service workload, and boosted our sales. I highly recommend this app to any Shopify store looking to enhance their customer service and increase revenue.

I highly recommend any e-commerce business to use this App.

Kooshy Kids
Australien
Cirka en måned bruger appen
22. maj 2024

When we launched our new store we were getting hundreds of emails from customers asking us to change their address. it seems that payment methods like Google pay store address info and if the person moved and didn't change it it submits the wrong address.

We found Order Editing app and installed it. Immediately our tickets were cut in half because people could easily edit their own orders.

We also love that there is an address validator baked right in, and people can also add products to their order too.

Probably the best thing about this app are the two founders. We had a tricky situation with various shipping locations, 3rd party logistics etc and they worked to solve all our problems, unlike some apps where the 'help desk' doesn't even understand your issue properly. These guys not only understood it but they completely solved it going as far as jumping on the phone with our of our shipping partners.

Flip Coffee
USA
15 dage bruger appen
27. maj 2024

The Order-Editing app has been a game-changer! Significantly reducing our support tickets and the load on our support team, along with generating additional revenue from our customers editing their orders and adding more products.

Hamish (the founder) has been amazing to work with getting us all setup and running, very responsive (even on the weekends), and getting all the settings customized to work the best for our stores.

BlockBlueLight
USA
3 måneder bruger appen
2. maj 2024

This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce

The Oodie
Australien
5 måneder bruger appen

Support

Order Editing kan besvare dine spørgsmål vedrørende Order Editing & Upsell.

Udvikler

Order Editing

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

Dataadgang

Denne app skal have adgang til følgende data for at kunne fungere i din butik. Se hvorfor i udviklerens politik om beskyttelse af persondata.

Se personlige oplysninger:

Kunder, butiksejer, indholdsudbydere

  • Kunder

    Navn, mailadresse, telefonnummer, fysisk adresse, geolocation, IP-adresse, browser og operativsystem, browsingadfærd, klient-id-cookie

  • Butiksejer

    Navn, mailadresse, telefonnummer, fysisk adresse

  • Indholdsudbydere

    Mailadresse, IP-adresse, browser og operativsystem

Se og rediger butiksdata:

Kunder, produkter, ordrer, rabatter, tilgodebevis, butiksanalyse, Shopify Functions, Webshop

  • Rediger kunder

    Browsingadfærd, kundedata, or tags, du har føjet til kunder

  • Rediger produkter

    Lager, produkter, produktsider, or kollektioner

  • Rediger ordrer

    Tildelt klargøring, ordreklargøringer, shopejeradministreret klargøring, ordreændringer, alle ordreoplysninger for de seneste 60 dage, ordrekladder, leveringsoplysninger, or tredjepartsklargøring

  • Se og synkroniser rabatter

    Rabatkoder og kampagner

  • Rediger tilgodehavende

    Konti for tilgodehavende or transaktioner på tilgodebeviskonto

  • Rediger butiksanalyse

    Pixel

  • Rediger Shopify Functions

    Adgang til tilpasning af betalingsindstillinger or ændringer af indkøbskurv

  • Rediger din webshop

    Tema, betalingsside, sider i din webshop, or metaobjekter

  • Rediger andre data

    Indstillinger for Checkout Branding, lokationer, Indstillinger for Shopify Markets, lagerbeholdning for produkter og deres varianter, tilgængelighed og lokationer for afhentning af produkt i butik, produkttags, salgsplaner, or Navigering i webshop

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Kontant ved Levering Formular med Upsells, Tilbud, OTP & SMS
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