Order Editing | Self‑serve
Galleria immagini in evidenza
Elementi chiave
-
Si usa dal pannello di controllo Shopify
-
Funziona con i temi più recenti
Informazioni sull’app
Lanciata
1 maggio 2023 · Changelog
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Modifica degli ordini , Upselling e cross-sellingFunziona con
Shopify POS, Check-out, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, CeligoSelf-service changes to reduce costs, deliver a better experience, and increase average order value.
Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.
- Increase your average order value by recommending products customers want to buy
- Self-serve address, variant, contact details, and product changes pre-shipment
- Reduce lost orders with carrier verified shipping address recommendations
- Prompt customers to add more products to their orders before packing
- Refund to gift card or store credit for order downgrades
Prezzi
Prova gratuita di 30 giorniRevenue Generator
Installazione gratuita
6% commission on sales made within the customer portal. Never receive a support ticket again.
- Unlimited order edits
- Your branding and URL
- Pre-picking upsell one time offers
- Select how long customers have to make changes
Advanced
$79/mese
o a $796/anno con un risparmio del 16%
Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.
- Everything in Revenue Generator plus:
- Warehouse integrations
- Worldwide address verification
- Self-service, automated cancellations
Shopify Plus
$399/mese
o a $3,999/anno con un risparmio del 16%
We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.
- Everything in Flat Rate plus:
- ERP integrations
- Multi currency editing
- Change all of the text with localization
Revenue Generator
Installazione gratuita
6% commission on sales made within the customer portal. Never receive a support ticket again.
- Unlimited order edits
- Your branding and URL
- Pre-picking upsell one time offers
- Select how long customers have to make changes
Advanced
$79/mese
o a $796/anno con un risparmio del 16%
Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.
- Everything in Revenue Generator plus:
- Warehouse integrations
- Worldwide address verification
- Self-service, automated cancellations
Shopify Plus
$399/mese
o a $3,999/anno con un risparmio del 16%
We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.
- Everything in Flat Rate plus:
- ERP integrations
- Multi currency editing
- Change all of the text with localization
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
26 recensioni
- Il 100% delle recensioni ha 5 stelle
-
Il 0% delle recensioni ha 4 stelle
-
Il 0% delle recensioni ha 3 stelle
-
Il 0% delle recensioni ha 2 stelle
-
Il 0% delle recensioni ha 1 stelle
Kiril and Hamish have given the most amazing customer support since we first started using the app which was quite a while ago now. They have added features we suggested and helped with coding of things too. The app has made such a difference in just fielding the 'can I make a change?' requests and has the added bonus of upselling the customer at the same time. Brilliant!
This app is great - super helpful to help customers update their addresses post purchase (which happens more and more, thanks to one click checkouts). I would say the app is a little clunky to use but thats just me being super critical.
The Order-Editing app has been a game-changer for us.
Hands-On Founders: The team behind this app is incredibly engaged, offering personalized support and continuously improving the app based on user feedback. It's clear they're dedicated to making this tool as helpful as possible.|
Customer Service Impact: Our customer service workload has significantly decreased since we started using Order-Editing. This has allowed our team to focus on providing more in-depth support where it's truly needed, improving our overall customer satisfaction.
Flexible and Customizable: The app offers great flexibility, allowing us to tailor the editing rules to fit our specific needs, including cancellations and refunds. The developers are responsive to feedback and quick to implement requested features, which has made a huge difference for us.
In short, if you’re looking to streamline your order management process and reduce customer service tickets, this app is worth checking out. It’s made our operations more efficient and adaptable to our unique requirements.
Great app that helped us streamline and resolve some of our operational pain points. Happier customers and happier customer support team. The founders were extremely helpful in making sure we got everything set up perfectly.
We are loving this addition to our store. It has cut our Customer Service order editing by over 90% and bein able to upsell through this email has been a huge win for us! The team are super helpful with setup and ongoing support. Highly recommend.
Informazioni sull’app
Lanciata
1 maggio 2023 · Changelog
Lingue
Inglese
Questa app non è disponibile in Italiano
Categorie
Modifica degli ordini , Upselling e cross-sellingFunziona con
Shopify POS, Check-out, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, CeligoSviluppata da Order Editing
Informazioni su Order Editing
Valutazione media: 5,0
Crea app per lo Shopify App Store da 1 anno
19 Oakwood Avenue, Melbourne, VIC, 3186, AU
Assistenza
Invia un messaggio(866) 217-1477
hey@orderediting.com
Questo sviluppatore non offre assistenza diretta in Italiano.