Order Editing | Self‑serve

Order Editing | Self‑serve

Piano gratuito disponibile. Prova gratuita di 30 giorni.
Valutazione (5,0)
Recensioni
Sviluppatore

Elementi chiave

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  • Si usa dal pannello di controllo Shopify
  • Funziona con i temi più recenti

Informazioni sull’app

Lanciata

1 maggio 2023 · Changelog

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Shopify POS, Check-out, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. altro
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades

Prezzi

Prova gratuita di 30 giorni

Revenue Generator

Installazione gratuita

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79/mese

o a $796/anno con un risparmio del 16%

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Shopify Plus

$399/mese

o a $3,999/anno con un risparmio del 16%

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

Revenue Generator

Installazione gratuita

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79/mese

o a $796/anno con un risparmio del 16%

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Shopify Plus

$399/mese

o a $3,999/anno con un risparmio del 16%

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

26 recensioni

Valutazione complessiva
5
Numero di recensioni per livello
  • Il 100% delle recensioni ha 5 stelle
  • Il 0% delle recensioni ha 4 stelle
  • Il 0% delle recensioni ha 3 stelle
  • Il 0% delle recensioni ha 2 stelle
  • Il 0% delle recensioni ha 1 stelle
11 marzo 2024

Kiril and Hamish have given the most amazing customer support since we first started using the app which was quite a while ago now. They have added features we suggested and helped with coding of things too. The app has made such a difference in just fielding the 'can I make a change?' requests and has the added bonus of upselling the customer at the same time. Brilliant!

Butler Diaries
Australia
6 mesi di utilizzo dell’app
8 aprile 2024

This app is great - super helpful to help customers update their addresses post purchase (which happens more and more, thanks to one click checkouts). I would say the app is a little clunky to use but thats just me being super critical.

Rainier Watch
Stati Uniti
3 mesi di utilizzo dell’app
1 aprile 2024

The Order-Editing app has been a game-changer for us.

Hands-On Founders: The team behind this app is incredibly engaged, offering personalized support and continuously improving the app based on user feedback. It's clear they're dedicated to making this tool as helpful as possible.|

Customer Service Impact: Our customer service workload has significantly decreased since we started using Order-Editing. This has allowed our team to focus on providing more in-depth support where it's truly needed, improving our overall customer satisfaction.

Flexible and Customizable: The app offers great flexibility, allowing us to tailor the editing rules to fit our specific needs, including cancellations and refunds. The developers are responsive to feedback and quick to implement requested features, which has made a huge difference for us.

In short, if you’re looking to streamline your order management process and reduce customer service tickets, this app is worth checking out. It’s made our operations more efficient and adaptable to our unique requirements.

Threadheads
Australia
Circa 2 mesi di utilizzo dell’app
3 aprile 2024

Great app that helped us streamline and resolve some of our operational pain points. Happier customers and happier customer support team. The founders were extremely helpful in making sure we got everything set up perfectly.

The Bead Chest
Stati Uniti
3 mesi di utilizzo dell’app
17 marzo 2024

We are loving this addition to our store. It has cut our Customer Service order editing by over 90% and bein able to upsell through this email has been a huge win for us! The team are super helpful with setup and ongoing support. Highly recommend.

Salt Lab
Australia
Circa 2 mesi di utilizzo dell’app

Informazioni sull’app

Lanciata

1 maggio 2023 · Changelog

Lingue

Inglese

Questa app non è disponibile in Italiano

Funziona con

Shopify POS, Check-out, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

Sviluppata da Order Editing

Informazioni su Order Editing

Valutazione media: 5,0

Crea app per lo Shopify App Store da 1 anno

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

Assistenza

Invia un messaggio

(866) 217-1477

hey@orderediting.com

Questo sviluppatore non offre assistenza diretta in Italiano.

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