Order Editing & Upsell

Order Editing & Upsell

요금제
무료 플랜 사용 가능. 무료 체험 이용 가능.
하이라이트
Shopify 관리자에서 바로 사용 가능
최신 테마와 작동
평점
5.0 (57)
개발자
Order Editing

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. 더 보기
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades
하이라이트
Shopify 관리자에서 바로 사용 가능
최신 테마와 작동

맞춤 설정

결제 상향 판매, 감사합니다 페이지 상향 판매

제안 및 권장 사항

AI 권장 사항, 무료 배송, 함께 자주 구매하는 제품, 제품 추가 옵션, 추천 제품, 수량 구분, 배송 보호, 계층별 할인

분석

클릭률, 전환율, 퍼널 추적, 최적화 제안

출시됨

2023년 5월 1일 · 변경 로그

언어

영어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Shopify POS, 결제, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

요금제

Sandbox

무료

  • Free to use for developer and sandbox accounts.

Revenue Generator

무료 설치

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /월

또는 연 $796 및 16% 할인

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

14일 무료 체험

Shopify Plus

$399 /월

또는 연 $3,999 및 16% 할인

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

30일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (57)

전체 평점
5
평점 수준당 개수
  • 평점의 100%가 별 5개입니다
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2024년 6월 16일

I have been using Shopify now for 5 years and seen plenty of apps come and go and raised lots of support tickets in that time. I have NEVER had the amazing support and personability offered to me by Hamish and the Order editing team. They actually work to find a solution for you and suggest things to improve your store rather than just fixing a problem. Aside from the 10/10 customer support, order editing and changing addresses is a feature that will become standard in eCommerce stores. In our first week we already had 70 customers change/confirm their shipping address after purchase, so we have saved that in tickets and/or order that we would need to re send because it is never the customers fault when they put in the wrong address as we all know... Very happy we have this implemented before BFCM. Highly recommend!!

The Standard Squeeze AU/NZ
오스트레일리아
앱 사용 기간 대략 1개월
2024년 6월 9일

Fantastic App – A Game Changer for Our Store!

Order Editing has been a phenomenal addition to our Shopify store! It empowers our customers to take control of their orders, offering them the ability to make changes effortlessly. Here’s how it’s made a huge difference for us:

Customers can log in and edit their address or upgrade their shipping to express. This feature has significantly reduced the number of support tickets we receive, as customers can quickly make adjustments themselves.

The app's upsell option is fantastic. It allows customers to add items to their orders with a discount, right before their order is dispatched. This has not only improved our customer experience, but also generated a considerable amount of additional revenue.

The app is very intuitive and easy to use, both for our customers and our team. It seamlessly integrates with our existing systems, making the whole process smooth and efficient.

Since implementing Order Editing, we’ve noticed an uptick in customer satisfaction. They appreciate the flexibility and control over their orders, which has enhanced their shopping experience with us.

Overall, Order Editing has been a game changer. It has streamlined our order management process, reduced our customer service workload, and boosted our sales. I highly recommend this app to any Shopify store looking to enhance their customer service and increase revenue.

I highly recommend any e-commerce business to use this App.

Kooshy Kids
오스트레일리아
앱 사용 기간 대략 1개월
2024년 5월 22일

When we launched our new store we were getting hundreds of emails from customers asking us to change their address. it seems that payment methods like Google pay store address info and if the person moved and didn't change it it submits the wrong address.

We found Order Editing app and installed it. Immediately our tickets were cut in half because people could easily edit their own orders.

We also love that there is an address validator baked right in, and people can also add products to their order too.

Probably the best thing about this app are the two founders. We had a tricky situation with various shipping locations, 3rd party logistics etc and they worked to solve all our problems, unlike some apps where the 'help desk' doesn't even understand your issue properly. These guys not only understood it but they completely solved it going as far as jumping on the phone with our of our shipping partners.

Flip Coffee
미국
앱 사용 기간 15일
2024년 5월 27일

The Order-Editing app has been a game-changer! Significantly reducing our support tickets and the load on our support team, along with generating additional revenue from our customers editing their orders and adding more products.

Hamish (the founder) has been amazing to work with getting us all setup and running, very responsive (even on the weekends), and getting all the settings customized to work the best for our stores.

BlockBlueLight
미국
앱 사용 기간 3개월
2024년 5월 2일

This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce

The Oodie
오스트레일리아
앱 사용 기간 5개월

지원

Order Editing에서 Order Editing & Upsell에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Order Editing

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

데이터 액세스

이 앱이 회원님의 스토어에서 작동하려면 다음 데이터에 액세스해야 합니다. 개발자의 개인정보처리방침에서 그 이유를 알아보세요.

개인 데이터 보기:

고객, 스토어 소유자, 콘텐츠 공급자

  • 고객

    이름, 이메일 주소, 전화번호, 실제 주소, 지리적 위치, IP 주소, 브라우저 및 운영 체제, 탐색 동작, 클라이언트 ID 쿠키

  • 스토어 소유자

    이름, 이메일 주소, 전화번호, 실제 주소

  • 콘텐츠 공급자

    이메일 주소, IP 주소, 브라우저 및 운영 체제

스토어 데이터 보기 및 편집:

고객, 제품, 주문, 할인, 스토어 크레딧, 스토어 분석, Shopify Functions, 온라인 스토어

  • 고객 편집

    탐색 동작, 고객 데이터, or 고객에게 추가한 태그

  • 제품 편집

    재고, 제품, 제품 목록, or 컬렉션

  • 주문 편집

    할당된 주문 처리, 주문 처리, 판매자 관리 주문 처리, 주문 편집, 지난 60일 동안의 모든 주문 세부 정보, 발주 주문, 배송 정보, or 타사 주문 처리

  • 할인 보기 및 동기화

    할인 코드 및 프로모션

  • 스토어 크레딧 편집

    스토어 크레딧 계좌 or 스토어 크레딧 계좌 거래

  • 스토어 분석 편집

    픽셀

  • Shopify Functions 편집

    결제 사용자 지정에 대한 액세스 or 카트 변환

  • 온라인 스토어 편집

    테마, 결제 페이지, 온라인 스토어의 페이지, or 메타 객체

  • 기타 데이터 편집

    결제 브랜딩 설정, 위치, Shopify Markets 설정, 제품 및 해당 이형 상품의 재고, 제품 매장 내 픽업 사용 가능성 및 위치, 제품 태그, 판매 플랜, or 온라인 스토어 탐색

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