Order Editing | Self‑service

Order Editing | Self‑service

Preços
Plano gratuito disponível. Avaliação gratuita.
Destaques
Dá para usar direto no admin da Shopify
Compatível com os temas mais recentes
Classificação
5,0 (52)
Desenvolvedor
Order Editing

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. mais
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades

Contém texto sem tradução

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Destaques
Dá para usar direto no admin da Shopify
Compatível com os temas mais recentes

Personalização

Upsell de checkout, Página de agradecimento de upsell

Ofertas e recomendações

Recomendações de IA, Frete grátis, Produtos frequentemente comprados juntos, Complementos de produto, Recomendações de produtos, Intervalos de quantidade, Proteção de frete, Descontos por níveis

Análises

Taxas de cliques, Taxas de conversão, Desempenho do funil, Sugestões de otimização

Lançado

1 de maio de 2023 · Changelog

Idiomas

inglês

Este app não está traduzido para português (Brasil)

Funciona com

Shopify PDV, Checkout, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

Preços

Revenue Generator

Grátis para instalar

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /mês

ou $796/ano (economia de 16%)

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Avaliação gratuita de 30 dias

Shopify Plus

$399 /mês

ou $3,999/ano (economia de 16%)

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

Avaliação gratuita de 30 dias

Revenue Generator

Grátis para instalar

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /mês

ou $796/ano (economia de 16%)

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Avaliação gratuita de 30 dias

Shopify Plus

$399 /mês

ou $3,999/ano (economia de 16%)

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

Avaliação gratuita de 30 dias

Contém texto sem tradução

Mostrar tradução

Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço

Avaliações (52)

Classificação geral
5
Número por nível de avaliação
  • 100% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
21 de maio de 2024

Love this app - so easy to allow customers to edit their order post-purchase!

Skinny Mixes
Estados Unidos
4 meses usando o app
27 de maio de 2024

The Order-Editing app has been a game-changer! Significantly reducing our support tickets and the load on our support team, along with generating additional revenue from our customers editing their orders and adding more products.

Hamish (the founder) has been amazing to work with getting us all setup and running, very responsive (even on the weekends), and getting all the settings customized to work the best for our stores.

BlockBlueLight
Estados Unidos
3 meses usando o app
2 de maio de 2024

This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce

The Oodie
Austrália
5 meses usando o app
20 de abril de 2024

Great app, thoroughly recommend for every store. Support is amazing. ROI is great.

Crook and Staple
Reino Unido
6 meses usando o app
16 de junho de 2024

I have been using Shopify now for 5 years and seen plenty of apps come and go and raised lots of support tickets in that time. I have NEVER had the amazing support and personability offered to me by Hamish and the Order editing team. They actually work to find a solution for you and suggest things to improve your store rather than just fixing a problem. Aside from the 10/10 customer support, order editing and changing addresses is a feature that will become standard in eCommerce stores. In our first week we already had 70 customers change/confirm their shipping address after purchase, so we have saved that in tickets and/or order that we would need to re send because it is never the customers fault when they put in the wrong address as we all know... Very happy we have this implemented before BFCM. Highly recommend!!

The Standard Squeeze AU/NZ
Austrália
Aproximadamente 1 mês usando o app

Atendimento

Order Editing pode responder a qualquer pergunta que você tenha sobre o app Order Editing | Self‑service

Desenvolvedor

Order Editing

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

Recursos

Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).

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