Order Editing | Self‑service

Order Editing | Self‑service

Priser
Gratisplan tillgänglig. Gratis testversion tillgänglig.
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana
Betyg
5,0 (52)
Utvecklare
Order Editing

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. mer
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana

Anpassning

Merförsäljning i kassa, Merförsäljning på tacksidor

Erbjudanden och rekommendationer

AI-rekommendationer, Fri frakt, Sådant som ofta köps tillsammans, Produkttillägg, Produktrekommendationer, Stegvisa mängdrabatter, Leveransförsäkring, Differentierade rabatter

Analysverktyg

Klickfrekvenser, Konverteringsgrad, Trattens prestanda, Förslag för optimisering

Lansering

1 maj 2023 · Ändringslogg

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

Shopify kassasystem, Kassa, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

Priser

Revenue Generator

Gratis att installera

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /månad

eller $796/år och spara 16 %

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Prova gratis i 30 dagar

Shopify Plus

$399 /månad

eller $3,999/år och spara 16 %

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

Prova gratis i 30 dagar

Revenue Generator

Gratis att installera

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /månad

eller $796/år och spara 16 %

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Prova gratis i 30 dagar

Shopify Plus

$399 /månad

eller $3,999/år och spara 16 %

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

Prova gratis i 30 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (52)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
21 maj 2024

Love this app - so easy to allow customers to edit their order post-purchase!

Skinny Mixes
USA
4 månader användning av appen
2 maj 2024

This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce

The Oodie
Australien
5 månader användning av appen
27 maj 2024

The Order-Editing app has been a game-changer! Significantly reducing our support tickets and the load on our support team, along with generating additional revenue from our customers editing their orders and adding more products.

Hamish (the founder) has been amazing to work with getting us all setup and running, very responsive (even on the weekends), and getting all the settings customized to work the best for our stores.

BlockBlueLight
USA
3 månader användning av appen
20 april 2024

Great app, thoroughly recommend for every store. Support is amazing. ROI is great.

Crook and Staple
Storbritannien
6 månader användning av appen
16 juni 2024

I have been using Shopify now for 5 years and seen plenty of apps come and go and raised lots of support tickets in that time. I have NEVER had the amazing support and personability offered to me by Hamish and the Order editing team. They actually work to find a solution for you and suggest things to improve your store rather than just fixing a problem. Aside from the 10/10 customer support, order editing and changing addresses is a feature that will become standard in eCommerce stores. In our first week we already had 70 customers change/confirm their shipping address after purchase, so we have saved that in tickets and/or order that we would need to re send because it is never the customers fault when they put in the wrong address as we all know... Very happy we have this implemented before BFCM. Highly recommend!!

The Standard Squeeze AU/NZ
Australien
Ungefär en månad användning av appen

Support

Order Editing kan svara på eventuella frågor du har om Order Editing | Self‑service.

Utvecklare

Order Editing

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

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