Order Editing | Self‑service

Order Editing | Self‑service

Priser
Gratisplan tillgänglig. Gratis testversion tillgänglig.
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana
Betyg
5,0 (49)
Utvecklare
Order Editing

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. mer
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades

Innehåller oöversatt text

Visa översättning
Höjdpunkter
Använd direkt i Shopify-admin
Fungerar med de senaste temana

Lansering

1 maj 2023 · Ändringslogg

Språk

engelska

Denna app finns inte översatt till svenska

Fungerar med

Shopify kassasystem, Kassa, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

Priser

Revenue Generator

Gratis att installera

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /månad

eller $796/år och spara 16 %

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Prova gratis i 30 dagar

Shopify Plus

$399 /månad

eller $3,999/år och spara 16 %

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

Prova gratis i 30 dagar

Revenue Generator

Gratis att installera

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /månad

eller $796/år och spara 16 %

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Prova gratis i 30 dagar

Shopify Plus

$399 /månad

eller $3,999/år och spara 16 %

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

Prova gratis i 30 dagar

Innehåller oöversatt text

Visa översättning

Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ

Recensioner (49)

Helhetsomdöme
5
Antal per omdömesnivå
  • 100 % av omdömena har 5 stjärnor
  • 0 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 0 % av omdömena har 1 stjärnor
9 juni 2024

Fantastic App – A Game Changer for Our Store!

Order Editing has been a phenomenal addition to our Shopify store! It empowers our customers to take control of their orders, offering them the ability to make changes effortlessly. Here’s how it’s made a huge difference for us:

Customers can log in and edit their address or upgrade their shipping to express. This feature has significantly reduced the number of support tickets we receive, as customers can quickly make adjustments themselves.

The app's upsell option is fantastic. It allows customers to add items to their orders with a discount, right before their order is dispatched. This has not only improved our customer experience, but also generated a considerable amount of additional revenue.

The app is very intuitive and easy to use, both for our customers and our team. It seamlessly integrates with our existing systems, making the whole process smooth and efficient.

Since implementing Order Editing, we’ve noticed an uptick in customer satisfaction. They appreciate the flexibility and control over their orders, which has enhanced their shopping experience with us.

Overall, Order Editing has been a game changer. It has streamlined our order management process, reduced our customer service workload, and boosted our sales. I highly recommend this app to any Shopify store looking to enhance their customer service and increase revenue.

I highly recommend any e-commerce business to use this App.

Kooshy Kids
Australien
Ungefär en månad användning av appen
22 maj 2024

When we launched our new store we were getting hundreds of emails from customers asking us to change their address. it seems that payment methods like Google pay store address info and if the person moved and didn't change it it submits the wrong address.

We found Order Editing app and installed it. Immediately our tickets were cut in half because people could easily edit their own orders.

We also love that there is an address validator baked right in, and people can also add products to their order too.

Probably the best thing about this app are the two founders. We had a tricky situation with various shipping locations, 3rd party logistics etc and they worked to solve all our problems, unlike some apps where the 'help desk' doesn't even understand your issue properly. These guys not only understood it but they completely solved it going as far as jumping on the phone with our of our shipping partners.

Flip Coffee
USA
15 dagar användning av appen
2 maj 2024

This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce

The Oodie
Australien
5 månader användning av appen
27 maj 2024

The Order-Editing app has been a game-changer! Significantly reducing our support tickets and the load on our support team, along with generating additional revenue from our customers editing their orders and adding more products.

Hamish (the founder) has been amazing to work with getting us all setup and running, very responsive (even on the weekends), and getting all the settings customized to work the best for our stores.

BlockBlueLight
USA
3 månader användning av appen
23 april 2024

This app is literally amazing! I can't wait to see how it works for my customers. I tested it out with a sample order and it worked like a charm I couldn't believe it. One of my number one customer service inquiries is to correct address or contact information. I know having this app will allow my customers to easily edit their own information and give me the piece of mind of knowing that their orders are accurate. The team was super helpful in helping me set it up in my store! Highly recommend, this will be one of the top Shopify Apps no question. Mark my words. I'm just glad I found it!

For The Loaf Of God
USA
Ungefär en månad användning av appen

Support

Order Editing kan svara på eventuella frågor du har om Order Editing | Self‑service.

Utvecklare

Order Editing

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

Resurser

Den här utvecklaren erbjuder inte direkt support på Svenska.

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