Order Editing & Upsell
- 定价
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提供免费套餐。 提供免费试用。
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 5.0 (54)
- 开发人员
- Order Editing
配图图库
Self-service changes to reduce costs, deliver a better experience, and increase average order value.
Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.
- Increase your average order value by recommending products customers want to buy
- Self-serve address, variant, contact details, and product changes pre-shipment
- Reduce lost orders with carrier verified shipping address recommendations
- Prompt customers to add more products to their orders before packing
- Refund to gift card or store credit for order downgrades
包含未翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
自定义
优惠和建议
分析
推出日期
2023年5月1日 · 更改日志
语言
英语
这款应用未翻译成简体中文
适配以下产品:
Shopify POS, 结账, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo定价
Revenue Generator
免费安装
6% commission on sales made within the customer portal. Never receive a support ticket again.
- Unlimited order edits
- Your branding and URL
- Pre-picking upsell one time offers
- Select how long customers have to make changes
Advanced
$79 /月
或 $796/年(可节省 16%)
Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.
- Everything in Revenue Generator plus:
- Warehouse integrations
- Worldwide address verification
- Self-service, automated cancellations
30 天免费试用
Shopify Plus
$399 /月
或 $3,999/年(可节省 16%)
We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.
- Everything in Flat Rate plus:
- ERP integrations
- Multi currency editing
- Change all of the text with localization
30 天免费试用
Revenue Generator
免费安装
6% commission on sales made within the customer portal. Never receive a support ticket again.
- Unlimited order edits
- Your branding and URL
- Pre-picking upsell one time offers
- Select how long customers have to make changes
Advanced
$79 /月
或 $796/年(可节省 16%)
Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.
- Everything in Revenue Generator plus:
- Warehouse integrations
- Worldwide address verification
- Self-service, automated cancellations
30 天免费试用
Shopify Plus
$399 /月
或 $3,999/年(可节省 16%)
We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.
- Everything in Flat Rate plus:
- ERP integrations
- Multi currency editing
- Change all of the text with localization
30 天免费试用
I have been using Shopify now for 5 years and seen plenty of apps come and go and raised lots of support tickets in that time. I have NEVER had the amazing support and personability offered to me by Hamish and the Order editing team. They actually work to find a solution for you and suggest things to improve your store rather than just fixing a problem. Aside from the 10/10 customer support, order editing and changing addresses is a feature that will become standard in eCommerce stores. In our first week we already had 70 customers change/confirm their shipping address after purchase, so we have saved that in tickets and/or order that we would need to re send because it is never the customers fault when they put in the wrong address as we all know... Very happy we have this implemented before BFCM. Highly recommend!!
Fantastic App – A Game Changer for Our Store!
Order Editing has been a phenomenal addition to our Shopify store! It empowers our customers to take control of their orders, offering them the ability to make changes effortlessly. Here’s how it’s made a huge difference for us:
Customers can log in and edit their address or upgrade their shipping to express. This feature has significantly reduced the number of support tickets we receive, as customers can quickly make adjustments themselves.
The app's upsell option is fantastic. It allows customers to add items to their orders with a discount, right before their order is dispatched. This has not only improved our customer experience, but also generated a considerable amount of additional revenue.
The app is very intuitive and easy to use, both for our customers and our team. It seamlessly integrates with our existing systems, making the whole process smooth and efficient.
Since implementing Order Editing, we’ve noticed an uptick in customer satisfaction. They appreciate the flexibility and control over their orders, which has enhanced their shopping experience with us.
Overall, Order Editing has been a game changer. It has streamlined our order management process, reduced our customer service workload, and boosted our sales. I highly recommend this app to any Shopify store looking to enhance their customer service and increase revenue.
I highly recommend any e-commerce business to use this App.
When we launched our new store we were getting hundreds of emails from customers asking us to change their address. it seems that payment methods like Google pay store address info and if the person moved and didn't change it it submits the wrong address.
We found Order Editing app and installed it. Immediately our tickets were cut in half because people could easily edit their own orders.
We also love that there is an address validator baked right in, and people can also add products to their order too.
Probably the best thing about this app are the two founders. We had a tricky situation with various shipping locations, 3rd party logistics etc and they worked to solve all our problems, unlike some apps where the 'help desk' doesn't even understand your issue properly. These guys not only understood it but they completely solved it going as far as jumping on the phone with our of our shipping partners.
The Order-Editing app has been a game-changer! Significantly reducing our support tickets and the load on our support team, along with generating additional revenue from our customers editing their orders and adding more products.
Hamish (the founder) has been amazing to work with getting us all setup and running, very responsive (even on the weekends), and getting all the settings customized to work the best for our stores.
This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce
支持
Order Editing 可以回答您关于 Order Editing & Upsell 的任何问题。
数据访问
这个应用需要获得以下数据的访问权限,才能在您的商店中运行。 如需了解原因,请查阅开发人员的 隐私政策。
查看个人数据:
客户, 店主, 内容提供商
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客户
姓名, 邮箱, 电话号码, 真实地址, 地理位置, IP 地址, 浏览器和操作系统, 浏览行为, 客户端 ID cookie
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店主
姓名, 邮箱, 电话号码, 真实地址
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内容提供商
邮箱, IP 地址, 浏览器和操作系统
查看和编辑商店数据:
客户, 产品, 订单, 商店分析, Shopify Functions, 在线商店
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编辑客户
浏览行为, 客户数据, or 您已向客户添加的标记
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编辑产品
库存, 产品, 产品清单, or 产品系列
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编辑订单
已分配的发货, 订单发货, 商家管理的发货, 订单编辑, 过去 60 天所有订单的详细信息, 草稿订单, 发货信息, or 第三方发货
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编辑商店分析
像素代码
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编辑 Shopify Functions
付款自定义的访问权限 or 购物车转换
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编辑您的在线商店
模板, 结账页面, 在线商店中的页面, or 元对象
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编辑其他数据
结账品牌营销设置, Shopify Markets 设置, 产品及其多属性的库存, 产品门店自提供货情况和地点, 产品标签, 销售方案, or 在线商店网站导航