Order Editing | Upsell
- 定价
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提供免费套餐。 提供免费试用。
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
- 评分
- 5.0 (81)
- 开发人员
- Order Editing
配图图库
自助更改以降低成本,提供更好的体验,并增加平均订单价值。
让客户自助修改订单,这样您就不会再收到支持票,并提供首选体验。客户可以使用Order Editing继续从您的商店购物。我们使用此功能来推动电子邮件营销,自动通知客户包裹中有额外物品的空间,在购买后生成额外销售并增加您的商店的平均订单价值。
- 地址验证提示客户在发货前修正无效地址。
- 自助地址、产品、运输方式、折扣和个性化。
- 在感谢页面和订单状态页面创建购买后的一键追加销售。
- 不要取消和重新创建订单,我们与所有仓储软件集成。
- 可选的自助取消服务,可选择存入商店积分或支付方式。
包含自动翻译的文本
- 亮点
- 可直接在 Shopify 后台使用
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品:
结账, Brightpearl, Shipstation, Celigo, Fulfil.io, NetSuite, Microsoft Dynamics 365订单更新
订单管理
自定义
优惠和建议
分析
定价
Sandbox
免费
- 开发者和沙盒账户免费使用。
Basic plan
$14 /月
每月由应用程序生成的总追加销售收入的1%。
- 客户门户自助订单编辑
- 无限的全球地址验证
- 购买后追加销售优惠
Advanced plan
$99 /月
或 $796/年(可节省 33%)
每月由应用程序生成的总追加销售收入的1%。
- Revenue Generator中的所有功能加上:
- 3PL和订单管理系统集成
- 自助取消和折扣码应用
14 天免费试用
Shopify Plus
$399 /月
或 $3,999/年(可节省 16%)
每月解决1000个支持票,无使用费或佣金。
- Advanced中的所有功能加上:
- 本地化
- ERP集成
- 多货币编辑
- 商户成功经理
- Shopify Flow定制
30 天免费试用
Really love the Order Editing! Customers get the benefit of making adjustments needed in a very convenient and easy way within an hour of placing their order. So many times customers check out using a payment that has an old email address or shipping address but this app lets them make changes without having to reach out to customer service.
The opportunity to add product to the order after checking out is awesome too! We love seeing the upsell revenue generated post purchase.
And as a CX Manager, I appreciate how quickly we are able to get support when questions arise.
Order Editing is a must-have app for any Shopify store that wants to provide exceptional customer service and reduce administrative overhead. This intuitive tool empowers customers to make changes to their orders, such as modifying quantities, swapping items, or updating shipping addresses, without the need for manual intervention from store staff.
The Order Editing app has been great for our Customer Experience team's workflow by allowing customers to make order changes independently, reducing support inquiries. This self-service feature has freed our team to focus on more complex tasks and proactive engagement.
The app's real-time updates ensure immediate reflection of changes in our system, minimizing errors and streamlining our order management process. This has also led to fewer cancellations, order error returns, and dispatch delays due to the address verifications, boosting our overall efficiency.
Overall, OE has been a great addition to our tech stack, enhancing customer satisfaction and operational flow.
A special mention goes to Hamish and Keira for their dedication to ensuring the app runs smoothly and efficiently. They are always willing to work through any customisations we might dream up and regularly touch base with us. It's lovely to work with a team that genuinely cares about our success. We can't wait to see what they bring next.
a team member brought this app up as a suggestion of a way to mitigate/minimize the amount of tickets we get regarding people entering their address wrong, ordering the wrong item, and so on. Packages going to the wrong address, people ordering incorrectly, etc...can be costly for us as a business, from a shipping/reverse logistics standpoint, and from the perspective of team hours spent dealing with these customer errors. When we installed Order Editing, there was a fair amount of tweaking that needed to be done to get it running and customer-facing, but Hamish and Kiril were absolute rockstars, totally dedicated to their product and helping their customers. Love working with teams that care to this level. Order Editing has helped cut down on tickets, and produced additional revenue through added products! Highly recommend!
Order Editing has been a game-changer for us. It was seamless to integrate with step-by-step support of the Order Editing team. Not only has it helped our inbox, it puts the power back in the hands of the customer, so that panicked realization of the wrong address or size, can quickly and seamlessly be handled without having to wait for a response from CS. The bonus is the easy upsell post-purchase without feeling pushed on the customer! Easy 5 stars.
支持
Order Editing 可以回答您关于 Order Editing | Upsell 的任何问题。
数据访问
这个应用需要获得以下数据的访问权限,才能在您的商店中运行。 如需了解原因,请查阅开发人员的 隐私政策。
查看个人数据:
客户, 店主, 内容提供商
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客户
姓名, 邮箱, 电话号码, 真实地址, 地理位置, IP 地址, 浏览器和操作系统, 浏览行为, 客户端 ID cookie
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店主
姓名, 邮箱, 电话号码, 真实地址
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内容提供商
邮箱, IP 地址, 浏览器和操作系统
查看和编辑商店数据:
客户, 产品, 订单, 折扣, 商店信用额度, 商店分析, Shopify Functions, 在线商店
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编辑客户
浏览行为, 客户数据, or 您已向客户添加的标记
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编辑产品
库存, 产品, 产品清单, or 产品系列
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编辑订单
已分配的发货, 订单发货, 商家管理的发货, 订单编辑, 过去 60 天所有订单的详细信息, 草稿订单, 发货信息, or 第三方发货
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查看和同步折扣
折扣代码和促销
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编辑商店信用额度
商店信用额度账户 or 商店信用额度账户交易
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编辑商店分析
像素代码
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编辑 Shopify Functions
付款自定义的访问权限 or 购物车转换
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编辑您的在线商店
模板, 结账页面, 在线商店中的页面, or 元对象
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编辑其他数据
结账品牌营销设置, 地点, Shopify Markets 设置, 产品及其多属性的库存, 产品门店自提供货情况和地点, 产品标签, 销售方案, or 在线商店网站导航