Order Editing | Self‑serve

Order Editing | Self‑serve

提供免費方案。 30 天免費試用。
評分 (5.0)
評價
開發者

特色

專為您的商家量身打造
  • 可直接在 Shopify 管理介面使用
  • 可與最新佈景主題搭配使用

應用程式相關資訊

發布日期

2023年5月1日 · 變更記錄

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify POS, 結帳頁面, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. 更多
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades

定價

30 天免費試用

Revenue Generator

免費安裝

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

月費 $79

或每年 $796,可省 16% 的費用

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Shopify Plus

月費 $399

或每年 $3,999,可省 16% 的費用

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

Revenue Generator

免費安裝

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

月費 $79

或每年 $796,可省 16% 的費用

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

Shopify Plus

月費 $399

或每年 $3,999,可省 16% 的費用

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

25 則評價

整體評分
5
各級評分數量
  • 100% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年3月11日

Kiril and Hamish have given the most amazing customer support since we first started using the app which was quite a while ago now. They have added features we suggested and helped with coding of things too. The app has made such a difference in just fielding the 'can I make a change?' requests and has the added bonus of upselling the customer at the same time. Brilliant!

Butler Diaries
澳洲
使用應用程式 6個月
2024年4月8日

This app is great - super helpful to help customers update their addresses post purchase (which happens more and more, thanks to one click checkouts). I would say the app is a little clunky to use but thats just me being super critical.

Rainier Watch
美國
使用應用程式 3個月
2024年4月1日

The Order-Editing app has been a game-changer for us.

Hands-On Founders: The team behind this app is incredibly engaged, offering personalized support and continuously improving the app based on user feedback. It's clear they're dedicated to making this tool as helpful as possible.|

Customer Service Impact: Our customer service workload has significantly decreased since we started using Order-Editing. This has allowed our team to focus on providing more in-depth support where it's truly needed, improving our overall customer satisfaction.

Flexible and Customizable: The app offers great flexibility, allowing us to tailor the editing rules to fit our specific needs, including cancellations and refunds. The developers are responsive to feedback and quick to implement requested features, which has made a huge difference for us.

In short, if you’re looking to streamline your order management process and reduce customer service tickets, this app is worth checking out. It’s made our operations more efficient and adaptable to our unique requirements.

Threadheads
澳洲
使用應用程式 大約2個月
2024年4月3日

Great app that helped us streamline and resolve some of our operational pain points. Happier customers and happier customer support team. The founders were extremely helpful in making sure we got everything set up perfectly.

The Bead Chest
美國
使用應用程式 3個月
2024年3月13日

How has no one thought of this amazing idea before! Hamish and Kiera went above and beyond helping us set everything up.
In only 2 months they have saved us 3900 tickets and $12k in upsell revenue.
ABSOLUTE NO BRAINER

Nakie - Australia
澳洲
使用應用程式 5個月

應用程式相關資訊

發布日期

2023年5月1日 · 變更記錄

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify POS, 結帳頁面, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

由 Order Editing 建置

關於「Order Editing」

平均評分 5.0 顆星

已有 1 年為 Shopify 應用程式商店開發應用程式的經驗

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

支援服務

傳送訊息

(866) 217-1477

hey@orderediting.com

開發者無法直接以繁體中文提供支援。

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