Order Editing & Upsell

Order Editing & Upsell

定價
提供免費方案。 提供免費試用。
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用
評分
5.0 (56)
開發者
Order Editing

Self-service changes to reduce costs, deliver a better experience, and increase average order value.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling.

Order Editing lets customers make changes to their orders without emailing support. Our self-service portal eliminates the most common support tickets and drives more sales by turning edits into a shopping experience. Your customers see AI recommended products that they can add and pay for in one click. Embed the portal into any email or page and upload your branding. Order Editing syncs instantly with your 3PL or WMS, so you don't need to worry about overselling. 更多
  • Increase your average order value by recommending products customers want to buy
  • Self-serve address, variant, contact details, and product changes pre-shipment
  • Reduce lost orders with carrier verified shipping address recommendations
  • Prompt customers to add more products to their orders before packing
  • Refund to gift card or store credit for order downgrades
特色
可直接在 Shopify 管理介面使用
可與最新佈景主題搭配使用

自訂

結帳頁面追加銷售, 感謝頁面追加銷售

銷售內容和建議

AI 推薦功能, 免運費, 經常一起購買的商品, 商品附加元件, 商品推薦, 數量折扣, 運送保障服務, 分層折扣

分析

點閱率, 轉換率, 漏斗成效, 最佳化建議

發布日期

2023年5月1日 · 變更記錄

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify POS, 結帳頁面, ShipHero, Peoplevox, Klaviyo, Brightpearl, Shipstation, Celigo

定價

Sandbox

免費

  • Free to use for developer and sandbox accounts.

Revenue Generator

免費安裝

6% commission on sales made within the customer portal. Never receive a support ticket again.

  • Unlimited order edits
  • Your branding and URL
  • Pre-picking upsell one time offers
  • Select how long customers have to make changes

Advanced

$79 /月

或每年 $796,可省 16% 的費用

Zero commission on sales. All of the features, all of the revenue, and unlimited order edits.

  • Everything in Revenue Generator plus:
  • Warehouse integrations
  • Worldwide address verification
  • Self-service, automated cancellations

14 天免費試用

Shopify Plus

$399 /月

或每年 $3,999,可省 16% 的費用

We guarantee upsells make it free, If not, don't pay for it. All of the features and all of the revenue.

  • Everything in Flat Rate plus:
  • ERP integrations
  • Multi currency editing
  • Change all of the text with localization

30 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評價 (56)

整體評分
5
各級評分數量
  • 100% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年6月16日

I have been using Shopify now for 5 years and seen plenty of apps come and go and raised lots of support tickets in that time. I have NEVER had the amazing support and personability offered to me by Hamish and the Order editing team. They actually work to find a solution for you and suggest things to improve your store rather than just fixing a problem. Aside from the 10/10 customer support, order editing and changing addresses is a feature that will become standard in eCommerce stores. In our first week we already had 70 customers change/confirm their shipping address after purchase, so we have saved that in tickets and/or order that we would need to re send because it is never the customers fault when they put in the wrong address as we all know... Very happy we have this implemented before BFCM. Highly recommend!!

The Standard Squeeze AU/NZ
澳洲
使用應用程式 大約1個月
2024年6月9日

Fantastic App – A Game Changer for Our Store!

Order Editing has been a phenomenal addition to our Shopify store! It empowers our customers to take control of their orders, offering them the ability to make changes effortlessly. Here’s how it’s made a huge difference for us:

Customers can log in and edit their address or upgrade their shipping to express. This feature has significantly reduced the number of support tickets we receive, as customers can quickly make adjustments themselves.

The app's upsell option is fantastic. It allows customers to add items to their orders with a discount, right before their order is dispatched. This has not only improved our customer experience, but also generated a considerable amount of additional revenue.

The app is very intuitive and easy to use, both for our customers and our team. It seamlessly integrates with our existing systems, making the whole process smooth and efficient.

Since implementing Order Editing, we’ve noticed an uptick in customer satisfaction. They appreciate the flexibility and control over their orders, which has enhanced their shopping experience with us.

Overall, Order Editing has been a game changer. It has streamlined our order management process, reduced our customer service workload, and boosted our sales. I highly recommend this app to any Shopify store looking to enhance their customer service and increase revenue.

I highly recommend any e-commerce business to use this App.

Kooshy Kids
澳洲
使用應用程式 大約1個月
2024年5月22日

When we launched our new store we were getting hundreds of emails from customers asking us to change their address. it seems that payment methods like Google pay store address info and if the person moved and didn't change it it submits the wrong address.

We found Order Editing app and installed it. Immediately our tickets were cut in half because people could easily edit their own orders.

We also love that there is an address validator baked right in, and people can also add products to their order too.

Probably the best thing about this app are the two founders. We had a tricky situation with various shipping locations, 3rd party logistics etc and they worked to solve all our problems, unlike some apps where the 'help desk' doesn't even understand your issue properly. These guys not only understood it but they completely solved it going as far as jumping on the phone with our of our shipping partners.

Flip Coffee
美國
使用應用程式 15天
2024年5月27日

The Order-Editing app has been a game-changer! Significantly reducing our support tickets and the load on our support team, along with generating additional revenue from our customers editing their orders and adding more products.

Hamish (the founder) has been amazing to work with getting us all setup and running, very responsive (even on the weekends), and getting all the settings customized to work the best for our stores.

BlockBlueLight
美國
使用應用程式 3個月
2024年5月2日

This App is great. Our customer service team could not be happier after reducing significantly all the update address tickets and customers love it too, as it makes really easy to update their address, the most important information to ensure they will receive their beloved Oodies. Moreover, Order Editing is helping us increase our cross-selling revenue with its cross-sell email functionality. A MUST app for e-commerce

The Oodie
澳洲
使用應用程式 5個月

支援服務

「Order Editing」會回答您對於「Order Editing & Upsell」的任何問題。

開發者

Order Editing

19 Oakwood Avenue, Melbourne, VIC, 3186, AU

資料存取權

這項應用程式需要存取以下資料,才能在商店中正常運作。 原因請參閱開發者的 隱私權政策

檢視個人資料:

顧客, 商店擁有人, 內容供應商

  • 顧客

    名稱, 電子郵件地址, 電話號碼, 實體地址, Geolocation, IP 位址, 瀏覽器和作業系統, 瀏覽行為, 客戶 ID Cookie

  • 商店擁有人

    名稱, 電子郵件地址, 電話號碼, 實體地址

  • 內容供應商

    電子郵件地址, IP 位址, 瀏覽器和作業系統

檢視並編輯商店資料:

顧客, 商品, 訂單, 折扣, 商店抵用金, 商店分析, Shopify Functions, 網路商店

  • 編輯顧客

    瀏覽行為, 客戶資料, or 您為客戶新增的標籤

  • 編輯產品

    庫存, 產品, 產品資訊, or 商品系列

  • 編輯訂單

    已指定的出貨作業, 訂單出貨作業, 商家管理的出貨作業, 訂單編輯, 過去 60 天的所有訂單詳細資訊, 訂單草稿, 運送資訊, or 第三方出貨作業

  • 檢視和同步折扣

    折扣代碼和促銷活動

  • 編輯商店抵用金

    商店抵用金帳戶 or 商店抵用金帳戶的交易

  • 編輯商店分析

    像素

  • 編輯 Shopify Functions

    自訂付款的存取權 or 購物車轉換

  • 編輯您的網路商店

    佈景主題, 結帳頁面, 您網路商店上的頁面, or metaobject

  • 編輯其他資料

    結帳頁面品牌設定, 地點, Shopify Markets 設定, 產品及其子類的庫存, 產品來店取貨供貨情形和地點, 產品標籤, 銷售方案, or 網路商店導覽

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