OrderEditing.com
- Pricing
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Free plan available. Free trial available.
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (181)
- Developer
- Order Editing
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Self-service Order Editing App, save time, upsell product offers, and validate shipping addresses
Save yourself time and increase your average order value by letting customers edit their order self-service and upselling product offers after purchase in Order Editing App. After the initial purchase, validate the customers address (free), show irresistible post purchase offers, and let the customer make any edit to their order. You can control the edits customers can make, how long editing is allowed for, and we work with all the order and warehouse management softwares, or shipping apps.
- Self-service address, product, shipping method, discount code, and order cancel
- Automatically flag bad addresses and offer smart suggestions post-purchase
- Create post purchase one-click upsells and personalize the recommendations
- Customers edits update the original order number for a seamless experience
- 30+ integrations with fulfilment, shipping, fraud, and subscription apps
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Brightpearl
- Shipstation
- Celigo
- Fulfil.io
- NetSuite
- Microsoft Dynamics 365
Categories
Customization
Offers and recommendations
Pricing
Staging
Free
- Free to test for staging accounts.
Shopify Advanced
$99 / month
or $999/year and save 16%
+1% of total upsell revenue generated per month by the app.
- Unlimited customer order editing
- Post-purchase product upsells
- Address validation and auto-complete
- Integrate with order management software
- Self-service order cancellation
- Confirmation emails resent after edits
- Updates the original order number
7-day free trial
Shopify Plus
$399 / month
or $3,999/year and save 16%
Up to 1,000 edited orders per/month, no commissions.
- Integrate with ERPs
- Dedicated slack channel with Founders
- Conditional editing windows by day/time
- Recalculate taxes after edits
- Recalculate fraud risk after edits
- Recalculate discount code eligibility
- Recalculate free shipping offers
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for allowing customers to self-edit orders, reducing support tickets and operational costs. Features include upselling and multicurrency support, boosting average order values. Integration includes tools like address validation and coupon application, enhancing the checkout experience. The app is noted for its reliability and real-time updates. Responsive customer support aids in onboarding and troubleshooting, improving operational efficiency and customer satisfaction.
Order Editing has been a game-changer for our store !
Our customers can now update their order details, add or remove products on their own, without needing support.
Additionally, Order Editing allows us to create a new purchasing flow by suggesting additional products during the editing process.
The app's support team is also responsive, always there to assist us with any request.
Highly recommended !
Not only does the Order Editing app save us an incredible amount of time in Customer Support Tickets, but it's also increased our Cart Value due to the amazing post-purchase add-on features.
The bonus is that the Order Editing Team are possibly the best Support and hands-on Troubleshooting I have experienced from any Shopify App provider.
This App was recommended to us and we're delighted it was! From day one, customers started using it and feed back from them is all positive.
We were seeking a solution to incorrect delivery addresses and the cost of re-routing deliveries and wondered how much attention was given to order confirmation emails. The answer is a LOT. The take up has been excellent and Order Editing pays for itself several times over every month.
As well as the high take up rate, reduced delivery charges, fewer phone calls to the office, we've been amazed how many add-ins occur! Increasing basket values while reducing costs! What other App offers that?
The team at Order Editing were brilliant in supporting our implementation. We have a customer checkout so it was not straightforward but nothing phased them and the supported the installation and backed it up with first calls training.
100% recommended.
Support
App support provided by Order Editing.
Or visit their support portalData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, store analytics, Shopify Functions, Online Store, Shopify admin
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Edit customers
Customer data, browsing behavior, or tags you've added to customers
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Edit products
Inventory, products, product listings, or collections
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Edit orders
All order details for the last 60 days, assigned fulfillment, order fulfillments, merchant managed fulfillment, order edits, draft orders, shipping information, or third-party fulfillment
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit accounts or store credit account transactions
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Edit store analytics
Pixels
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Edit Shopify Functions
Access for payment customizations or cart transforms
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Edit your Online Store
Metaobject definitions, metaobjects, theme, checkout page, or pages on your Online Store
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Edit Shopify admin
Files
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Edit other data
Shopify Markets settings, checkout branding settings, locales, locations, translations, inventory of products and their variants, product in-store pickup availability and locations, product tags, selling plans, Online Store navigation, purchase options, or Payment Terms
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