Overall rating Based on 107 reviews
We were really excited to use this app to edit orders but after editing a few orders we are seeing multiple bugs. Sort of disappointing that they would even launch the app without fixing these obvious errors.
- App does not work on Mac Safari browser
- When editing an order to increase qty the draft order has some random "Add Missing Price" field for $3.50. we have no idea where this came from and have not received an answer.
- We unchecked the tax button before completing the draft order but it STILL added tax to the order.
- Draft order shows Tax as "Add Missing Price" which is confusing to customers
- No real time chat support available
We are happy to leave an updated review when these bugs are fixed but for now this app is not polished for professional companies to use. We are a little hesitant to edit orders and send these draft orders to our customers with multiple bugs.
We used Lopster to edit orders after customers wanted to change their size.
The app didn't retrieve the existing orders and kept showing ERROR 404. Using Editify instead was a quick option so we didn't bother finding a solution with customer support. 2 stars cause the app has an accessible price.
Thank you so much for your feedback. We so sorry that you didn't try to contact us for your problems. We always here ready for support.