The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Editify has made us way more efficient. It has allowed us to respond to customers changing orders instantly.
Very helpful when an order changes or there was an error during input. The only negative is that both transactions are reported in analytics, which can skew your monthly numbers a bit.
Just what the reviewer before us, The Treegear Store said. It doesn't exactly automate refunding or edit the existing order. It simply creates another order with edited details. It really interferes with the sales data and oberlo synchronization by doing this. Imagine seeing huge sales value only to realize that almost half of it came from the additional edited orders.
The Treegear Store
This app can not process a refund on an edited order, even though when doing so it indicates it successfully did process a refund on the order. I processed refund on a $500 order and confidently reassured the customer it was done, until a week later he follows up real annoyed, only to dig deeper and find it refunded $0. On contacting the developer about this I got no reply and have waited over a week. From a paid app that is not good enough.
As long as you are aware of the malfunctioning refund process and don't rely on it, I guess the app does what else it should, but for me this means I'll start looking for an alternative.
Ink Rags Couture
Fairly good, looking forward to being able to invoice of an edited order which should make the app much better, that's a huge failure/shortcoming of shopify. Edify is a life saver in that regard.
Great for updating orders, adding to existing order and size changes.
Tgr Rack Systems
Awesome App For Updating / Editing Orders!
Works for our purposes! Gets the job done, even if it only duplicates the order.
Works I upgraded for the features
Cheap Stair Parts
This does not edit orders. This cancels and creates a new order with every edit. This screws up our order order software and creates duplicate orders to import and makes it a pain to track for accounting.
Why sell an app as an editor and really you are just creating new orders with new info and canceling the old one?
Why can't someone make an app that actually edits and saves an existing order.