syncX: Export Order/Draft live
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Terrible support. App has issues and these dummies only work in the middle of the night so you can’t contact them. They constantly change things and cause issues with the software. DO NOT rely on this software to work.
Our team take responsible of this issue. We sincerely apologise for the frustration caused by our inadequacy. We learn from our mistakes and remain committed to serving our customers better.
This is a fantastic app that provides a lot of functionality for integration with google sheets. The technical support has been fantastic and the need for it has been minimal. If you need customization and google sheet integration with your shopify store - this is a great solution!
UPDATE: They changed the pricing and plan, which ruined everything I had setup. I'm preparing to uninstall this app since it's now broken and worked fine before they made these changes.
UPDATE2: My orders stopped syncing to our google spreadsheet in July. Nothing had changed on our side. Data/logs claimed to be "synced successfully" but results in "no data" error message and never work again since July 2025. After spending several hours diagnosing; decided to uninstall. Very frustrating!
We don't update any plan for existing customers. After checking your account, which is on the Basic plan $5 per month.
There are orders exported just 1 day ago. However, I notice the Google Sheet name provided is "Sheet2", which does not exist in your Google Sheet file. It is possible under "Sheet1", which exists in the Google Sheet file.
Used to work really well. Now you can't install it, have to enter your store name each time and then it doesn't download any reports. So frustrating since it used to work really really well.
We’re truly sorry for the inconvenience you experienced.
Recent updates aimed at improving the app temporarily affected some features, but all issues have since been fully resolved.
We’re committed to ensuring a smooth experience and continuously improving to better support merchants like you.
We’d be grateful for another chance to earn your trust and grow together. Your feedback means the world to us—thank you for being part of our journey.
Rely on the app for your business and when a bug occurs there will be no one to help you.
They read messages, no one responds. Horrible
We’re really sorry you experienced this and understand how frustrating it must have been. We appreciate your patience while we worked to fix these issues.
Over the past few months, things have been running more smoothly, and our team is fully committed to staying responsive and supporting your business whenever you need us.
If everything’s been working well, we’d really appreciate it if you could consider updating your review to reflect your latest experience.
The app is now dead and I'm not getting my orders out. Support is slow which is causing major headaches. I guess I need to find another app to do the job.
We’re truly sorry for the trouble you faced previously. We noticed that your store has been running smoothly for quite some time now, and we’re glad things are back on track! 😊
Our team has continuously improved the platform since then, and we hope your experience has reflected that. If everything’s been working well, we’d really appreciate it if you could consider updating your review to reflect your latest experience.
Downloads are not working!!!
Sorry about that! The download link was briefly down but is fixed and tested now. Please try again—and if you still have trouble, message us and we’ll send it to you right away.
I tried to contact Exportable twice but they didn't get back to me until the middle of the night both times. Then, they didn't solve my problem either time. The app never worked. As a start-up company with no real tech support, we really count on a quick response. It's frustrating to have to wait when you need a file exported soon and it could be a quick fix on their end.
Garbage support and even more garbage app - does not work
Hi Cell Sooq, we apologise for the frustration. We replied to all our customers enquiries as soon as we could. Please reach out to us again so our team can assist you in making the export work.
Halfway through my trial - been asking support the same question over and over to get some help with how I am trying to set up my export to use the app. Unhelpful thus far and has been a waste of time.
This app shows promise, but unfortunately, I won't be able to fully explore its potential. I needed to export custom line properties, but the trial version only allows for a single dataset, which severely limits its usefulness for me. While I understand the need for limitations in a trial, this particular restriction prevents me from determining if the app would meet my needs. It's frustrating because I believe the app could be beneficial, but I'm unable to fully assess its capabilities due to this constraint.
I am sorry for the limitation. During the 14-day free trial, you can use all the app functions, including export line properties. It could be it wasn't clear. We recommend contact support@exportible.com so we can help you on that.