Order Fulfillment Guru
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Thank you so much! We are excited to help.
Thank you. We are excited and happy to help
Thank you for the kind review. We are super excited to help!
Great service!
does not work
Hi Michel Wagner team,
We just saw a review on Shopify app store and was really surprised. I'm sorry if the app isn't working for you but can you please let me know what's the issue? We haven't received any support inquiries from your team yet. Please contact us by replying to the support inquiry email we sent to your email.
-----UPDATE----
Hi,
It looks like you scheduled a Zoom meeting but did not show. We sent a reminder but still haven't received a response.
-----UPDATE----
Hi,
We sent another email to see if you need any help. We also requested collaborator access to your store, but no response. Please reply ASAP.
This tool helped us manage complicated fulfilment workflows. Their support is top tier!
Thank you for the lovely review! We are excited and happy to help!
OFG has been great for our business. Staff is very friendly and helpful.
Thank you! We look forward to helping your team, let us know if you have any other questions.
Great app, the only one making life really easy forwarding orders. The price is a little high and the service is great, they're super helpful but does feel a bit rushed at times.
All in all very happy!
Thank you for the lovely review. We are excited and happy to help!
Great support and quick replies on any questions i had
Thank you for the lovely review. We are always happy to help!
we've been having problems routing orders for a product that needs to be fulfilled in 2 separate locations, I've created shipping zones but it's still not working properly. I talked to Shopify support several times in the last few months, we tried Flow but the issue persists. And I was told that there's just simply nothing that can be done.
So far, this app has resolved this issue. And it only took me less than 5 mins to program the order routing!
Thank you! We are glad our app can help. Let us know if you have any other questions.
Kevin has been nothing short of a blessing in helping us set up our side of the app! He responded with all the answers I was looking for and in a timely manner. He saved us a lot of time and a lot of error. I knew it wasn't the most impossible task, just needed some hand holding. Thank you Kevin! Looking forward to continuing working with Order Fulfillment Guru.
Thank you for the lovely review. We are very excited to help!
Great app that allows us to work with multiple vendors in multiple locations. They have A+ customer support. Responsive and always ready to help.
Thank you for the lovely review! We are excited to help!
Fantastic apps! It resolved my requirements exactly what I want!
Thanks Kevin for your great help and letting me understand your system.
Thanks for the lovely review. We are always happy to help!
Kevin and the team has been so responsive and helpful in assisting me to set up the app. Had so many questions back and forth and they were just patient. Highly recommended.
Thank you so much for the lovely review. We are always happy to help.
I use OFG to fulfill my order to the correct suppliers. I really like how it just works in the background and everything gets to the right supplier, without any hassle. It's easy to set up and if you have any questions the support team is great!
Thanks for the lovely review. We are always happy to help.
Such an efficient app! We got this to streamline and automate our orders to our partners. It's just the right app for us. Kevin's been a great support and responded to our queries promptly. Thank you so much!
Thank you so much for the lovely review, we are so happy to help!
This app has been great. It has been easy to use and it was exactly what I was looking for. The customer service has also been amazing. If I run into any issues, they respond quickly and it is solved quickly too. I highly recommend it.
Kevin was very helpful helping us to finish up a connection between two shopify locations. We had a few settings that needed to be tweaked in order to have the orders come through. He was very knowledgeable.
I was looking for an app to manage our dropshipping.
This app has good support und looks like is matching our needs
thanks <3
Thank you so much for the review. We are happy to help. Please don't hesitate to let us know if there's anything else you'd need.
We recently used this software to work around Shopify's constraints with orders containing products from several locations (dropshippers) and the inventory synchronising concerns that come with it. Order Fulfilment Guru entirely eliminates these issues and has proven to be the sole solution for our company because it produces its own virtual locations in addition to the limited Shopify locations. As a consequence, orders (even bundle orders) are processed quickly and efficiently, and you can send a sleek, professional email/portal to your fulfilment provider with exact shipping feedback to your customers. The app support (located in New York) has been the best of any app developer we've worked with. This is a game changer that has cut the number of hours spent manipulating spreadsheets in half.
Thank you for the lovely review. We are happy to help and let us know if you need anything else!
OFG is very good and Dean is great. He is very helpful and is always willing to meet on a short notice if anything comes up.
We have enjoyed working with your team. Looking forward to our continued collaborations.
Very well working app, intuitive to most of my suppliers, very flexible in including updates, great customer service
Thank you! We are very excited and happy to help!
Since we have multiple vendors, this tool allows us to send order confirmation emails to each vendor. It has helped us tremendously and is very useful.
Thank you for the lovely review. We enjoyed helping out and let us know if your team has any questions.
Der Kundensupport ist sehr schnell und hilfreich. Bei Problemen bekommt man sofort Unterstützung. Sehr gut!
Thank you for the lovely review! Happy to help!
The customer service is unmatched! The app is also great for beginner dropship suppliers who cannot afford an app currently like me!
Thanks for the lovely review. We are always happy to help!
Their customer service was incredibly helpful and super quick to respond. I am very happy with the functionality this app provided to my store.
Thank you for the lovely review. Please let us know if you have any other questions.
Amazing customer support. Claire is the best! Super responsive and hands on in helping set up OFG on our site.
Thank you so much for the lovely review, so happy to help! Let us know if you have any other questions.
Claire was super helpful and patient in the Shopify learning curve. She provided many helpful answers and offered time-saving tips to try to get us up to speed with the nuances of configuring & shipping orders. Great support! Thanks
Thank you for the lovely review. We are happy to help and let us know if you have any additional questions.
extremely useful application, it does exactly what you need. The support team responds quickly, but the amazing thing is the speed with which they fulfill your requests. Kind, fast and efficient
Thank you so much for the lovely review and for your assistance. We are happy to help and let us know if you have any other questions.
This app is great! Easy to use, fast setup. It solved my biggest problem, namely the automatic distribution of orders to my different dropshippers. But the best of all is the support! The team is so helpful, so quick and so competent. I don't worry at all if there is a problem, because I know that I will get help quickly. By the way, I always caused the problems myself :-) My unreserved recommendation!
Thank you so much for the lovely review. We are happy to help and let us know if you have any other questions.
Love this app and I love the chat bot to help answer questions. This app is the center of my whole dropshipping business and I'm so glad that I found it!
Thank you so much for the lovely review! Let us know if you have any other questions.
Great app allowing seamless ordering and communication and great customer service. Highly recommend this app.
Thank you so much for the lovely review! Let us know if you have any other questions.
We have just started using the app and got great support som Claire when having some questions. Everything works as expected.
Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.
Amazing support! I asked for some adjustments and the response was quick and exactly what we needed.
Thank you so much for the lovely review. It's our pleasure to help and let us know if you have any other questions.
The automation makes it vey easy to manage outgoing requests and for our suppliers to update order statuses. Would like to have the packing slips match the format and branding of the ones produced by the store.
Hi Washington Spirit Shop, we appreciate the feedback. We have sent multiple inquiries regarding this feature request but still haven't heard back. This is something that we are currently working on and would love to get your team's input as we build the feature. We look forward to hearing back from you and earn an opportunity for a 5 star review.
Fast response and always able to accommodate requests. The ability to make adjustments to the app is a huge perk. Friendly team and helpful. Great service!
This review is for the support team behind the app. They were gracious with their time to step through the product set up with me to make sure the products align with the vendors in my app. I've had this app installed for 3 weeks now, and the order notifications to my vendors have been running smoothly.