评论 (97)

整体评分
5
每个评分等级的数量
  • 98% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2025年1月3日

We have a few suppliers that we send orders to via email for fulfillment. OFG provides a quick and easy way to send the orders for fulfillment and to track open and shipped orders. The one or two questions we have had along the way have been answer very quickly. Couldn't ask for more. Nice job.

The Christmas Light Emporium
美国
5个月 人在使用应用
Cork Labs已回复 2025年1月5日

Thank you for the lovely review. We are happy and excited to help!

编辑时间:2025年4月16日

UPDATE 4.16.2025 3 Star -> 4 Star

After running the app with some updates from OFG the app seems to be running much better with inventory syncing. There are still minor things, however the major issues seem to be resolving.

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UPDATE 3.7.2025 1 Star -> 3 Star

After over a year of working with Kevin they have made some updates to the app, while there still seems to be inventory syncing issues, the app may be on the mend.

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We have been using the Order Fulfillment Guru app on Shopify for over a year now, and unfortunately, it has been nothing but problematic. The primary issue we've encountered is that the app fails to update inventory levels accurately and promptly. When inventory updates do occur, it can take days for the changes to reflect in the system, which significantly affects our ability to manage orders efficiently and maintain accurate stock levels.

Even more frustrating is the lack of support from the app's team. We've reached out multiple times, but we seem to be constantly bounced around with no clear explanation or resolution. Each time, we're given generic responses and asked to perform the same troubleshooting steps, but nothing ever truly resolves the issue. It feels like we're getting the runaround, and it’s difficult to rely on a service that doesn't provide clear or effective support.

Overall, we are extremely disappointed with the Order Fulfillment Guru app. For a business that relies on smooth and timely order fulfillment, this app has caused nothing but headaches. We hope the developers can improve both the functionality and the customer service, but as of now, we cannot recommend it to others.

Midwest Hobbies
美国
1年多 人在使用应用
Cork Labs已回复 2024年12月12日

Hi, thank you for your review. We are are disappointed that we were not able to provide the high level support that we pride ourselves on. We researched our records and found the most recent inquiries to be about 3.5 months ago. Perhaps we missed your emails and they went to spam? In any case, please reach out to us and let us know how we can help. We are happy to jump on a Zoom call to discuss your scenarios.

2024年8月27日

The app was very easy to set up and helps our business support both a local warehouse and drop ship business. The team are good with support but this is exclusively over email. Good value for money.

Olivela
美国
5个月 人在使用应用
Cork Labs已回复 2024年8月28日

Thank you, we are always excited and happy to help!

2025年3月5日

Works well and does what it says. Would recommend.

xSuit
香港特别行政区
5个月 人在使用应用
Cork Labs已回复 2025年3月7日

Thank you so much. We are always excited and happy to help.

2024年8月13日

Order fulfillment Guru is a great app. We use it for a sync with a partner and it works flawlessly. Kevin is very helpful during setup. I definitely recommend this app if it meets your use case.

OPD Manufacturing
加拿大
3个月 人在使用应用
Cork Labs已回复 2024年8月14日

Thank you for the lovely review. We are excited and happy to help!

2024年12月17日

Great product, very reliable service, have been able to set it and forget it!

Ninja Transfers
美国
1年多 人在使用应用
Cork Labs已回复 2024年12月18日

Thank you for the lovely review. We are always excited to help!

2024年6月14日

Kevin was extremely helpful when I had an issue and needed help! He helped fix our store and the connection with a partner within a few hours and we were good to go! Love it when we have a good app with a good customer service team!

SOBER(ISH)
美国
8个月 人在使用应用
Cork Labs已回复 2024年6月15日

Thank you so much for the lovely review, we are always excited and happy to help!

2024年10月2日

Very useful app and helpful and responsive support! Highly recommend.

AUTEUR
美国
2天 人在使用应用
Cork Labs已回复 2024年10月3日

Thank you for the lovely review. We are super excited to help!

编辑时间:2023年4月29日

Order Fulfilment Guru and the support at Cork Labs are top-notch. I'm a bonafide novice and their patience with me was great. I highly recommend them.

Nemechek Protocol
美国
1年多 人在使用应用
Cork Labs已回复 2021年8月22日

Thank you so much for the lovely review. We always look forward to help you and let us know if you have any other questions.

2023年6月28日

Kevin was able to answer my questions with ease! Great app, and an even better team! Really appreciate the support.

WeInfuse Store
美国
1年多 人在使用应用
Cork Labs已回复 2023年6月28日

Thank you for the lovely review. We are always happy to help!