Order Fulfillment Guru OMS

I've been using this app for the past few months and it's been a breeze. It was very easy to install and sync stores. The team are quick to respond and provide support and solutions, great experience so far!

Order Fulfillment Guru simplifies our process of submitting fulfillment requests to multiple suppliers. Its straightforward setup and robust features enabled a smooth integration with our existing workflow. The support team is highly responsive and provides excellent assistance.

We have been testing this app now for over half a year, but unfortunately it is not working as expected.

When importing products from a foreign supplier which is having variant names in a different language the whole thing stops working because it needs to same variant names and not only SKU's. Stops working? Not only that: it creates new shopify product ID's and sets the prices to 0 There seems to be a complicated way around setting up variant names using metafields. But how to do that with hundreds of products?

There are apps on the shopify app store who claim to only use the SKU as a reference point.

The developer replied with:'SKUs are not reliable as many stores do not enforce unique SKUs in their store.'

If this is the real reason, then that is easy to solve, because we instructed our suppliers to create unique SKU's. and again: if this is the real reason, allow users of your app to have the choice: sync by SKU only, or Sync by SKU and variant names. Make that as a clear option and a lot of irritation would have been avoided.

For us the app is not really usable for suppliers who use different languages for their variant names.

Just an absolute nightmare. Pity i did not know that when i started using this app.