IssueDesk

Name: IssueDesk
Brand: Fantasium Media
Rating: 5.0 (2 reviews)

Priser: Gratis abonnement tilgjengelig. Gratis prøveperiode tilgjengelig.
Vurdering: 5,0 (2)
Utvikler: Fantasium Media

Installer

Log and resolve order issues like damages, returns, and anything else directly in your admin panel.

Managing order issues through spreadsheets, sticky notes, or emails slows your team down and frustrates your customers. IssueDesk brings issue tracking directly into your Shopify admin so nothing falls through the cracks. When a problem comes in, create an issue in IssueDesk =- it is automatically linked to the Shopify order. Categorize it, set a priority, assign it to a team member, and track it through to resolution. Every update is logged in a timeline so your whole team stays in sync.

Link issues directly to Shopify orders and select affected line items
Dashboard showing open issues, overdue follow-ups, and urgent items
Assign issues to team members with automatic email notifications
Add notes with @mentions to collaborate and keep your team in the loop
Custom categories, statuses, and fields to match your workflow

Språk

Engelsk

Denne appen er ikke oversatt til Norsk (bokmål)

Fungerer med

Shopify-administrator

Kategorier

Bestillinger – annet

Priser

Velg abonnementet som passer best for bedriften din.

Free

Gratis

Funksjoner

10 open issues
Email notifications
Editable categories

Starter

$9 / måned

eller $90/år og spar 17 %

Funksjoner

50 open issues
Email notifications
Editable categories
CSV export
3 attachments/issue (100MB storage)

14-dagers gratis prøveperiode

Pro

$29 / måned

eller $290/år og spar 17 %

Funksjoner

200 open issues
Email notifications
Editable categories
Custom status workflows
10 custom fields
CSV export
10 attachments/issue (500MB storage)

14-dagers gratis prøveperiode

Business

$79 / måned

eller $790/år og spar 17 %

Funksjoner

Unlimited open issues
Email notifications
Editable categories
Custom status workflows
25 custom fields
CSV export
25 attachments/issue (2GB storage)

14-dagers gratis prøveperiode

Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer

Omtaler (2)

Samlet vurdering

Antall per vurderingsnivå

100 % av vurderingene er 5 stjerner
2
0 % av vurderingene er 4 stjerner
0 % av vurderingene er 3 stjerner
0 % av vurderingene er 2 stjerner
0 % av vurderingene er 1 stjerner

Alle omtaler

20. mai 2026

I truly cannot recommend IssueDesk enough. Not only is it extremely affordable, it’s super user friendly, the support team are so fast with responses, and its developers actually care for its users and take suggestions and feedback seriously. The new option to add attachments to issues is flawless, and being able to configure categories, statuses and add custom fields is great! Honestly, I cannot say this louder… This app is ESSENTIAL to running a customer experience driven company, which I’m sure yours is! DOWNLOAD THE APP NOW AND SEE FOR YOURSELF! Great work IssueDesk Team!

Hey Paper

Storbritannia

1 dag bruker appen

Fantasium Media svarte 21. mai 2026

Thank you so much for your review! The attachments feature was a great recommendation and I'm glad we could could implement it so quickly for you!

16. juni 2026

This is a game changer for our customer service team! We are able to all know what is going on at all times. In one place and how urgent issues are. I love being able to tag people to bring items to their attention! This is a great 10/10 app!

Mintwood Home

USA

Rundt 1 måned bruker appen