Avis (245)
Affiner
-
Par note
The customer support was very quick and provided me with the information I needed to proceed forward. Thanks Sebastian for your help!
This app works perfectly and solved a number of problems for us. Installation was quick and easy. We've had a couple of inquiries and the support team was absolutely outstanding in every way, getting back to us within minutes and helping to understand certain issue as well as resolve them. We can highly recommend this app.
When I contacted support when an error occurred after installing it, they responded promptly and politely.
thank you very much
When I initially installed the app, there was a bug that was preventing it from working on my store. Their support team fixed the problem within an hour of me contacting them and now the app is working great and doing exactly what it's supposed to do!
So I only had this app installed for about an hour, but I was very impressed with the speed and accuracy of the responses to the questions I posed even though it was very technical and obscure. We had some unique requirements which they unfortunately do not meet (and I do not think any app does..) but I was hugely impressed with the responsiveness and capability of the support. Give them a try!
Other reviews mention the speed of support and I can back that one up. Shout out to a Joan! :)
Very easy app to upload and integrate. Very user friendly for us non-techie people, just sayin'. Support from Joan R was excellent and super fast. This is so important when you take the plunge to add a new app. You're always worried about what it will do to your store set up. Joan was back to me within minutes answering my questions and guiding me thru the process. I also like the fact that I could personalize the pop up messages guiding our customers on how to modify their order to get the volume pricing. This is so important to us. We have a very specific 'culture' at our store and the messaging had to stay consistent with that, rather than the boiler plate messaging you often see which is impersonal. Pricing is fair too.
Didn't work at all and made for a very awkward conversation with a customer. As a result we had to refund the customer.
Hi Max,
We're sorry to hear you didn't find our app working on your amazing website.
MinMaxify provides a free of charge, 14-day long trial period, and one of it's main purposes is to let you evaluate how well our humble app fits into your current setup and if it's functionality meets the expectations.
Obviously, as any online store is a unique case, some of them may be less compatible with our script than the others. We're constantly working on providing improvements on this front, but sometimes we may be slow on catching up with all those new Shopify themes and 3rd-party extensions released to the market each day.
I apologize for the bad experience of you and your customers.
If there is a chance for us to improve you opinion on MinMaxify, please re-install the app and I'll be happy to investigate any potential incompatibility with your unique setup.
The trial period had only started (the app was being in use for only an hour so far), so you wouldn't be charged for any extra service if you decide to re-subscribe.
Thanks for your feedback and sorry for the inconvenience.
What a brilliant app. I needed to add a minimum to some of my products as my supplier had given me them and I struggled to find an app to do so. This one worked perfectly and it has no issue whatsoever. Thanks!
So far, so good. Does exactly what I needed it to do and. Simple to set up and get up and running...............
Testing it during the free phase I found that the interface was awkward to target a single item and it did not prevent me from adding more than my limit to the basket.
It was not intuitive to use, so I removed it from my apps.