Avis (254)
Affiner
-
Par note
Once installed, we added a limit of 10 to one product, and all items received generic 'cannot checkout' error popups on the checkout page. The fact that the app altered logic flows for all other products is super dangerous. luckily we found the issue in less than 60 seconds.
Thanks for your feedback!
We've checked your latest limit set and noticed that in addition to that maximum of 10 for that single product you mention above, there also was manually set up a common "Maximum number of same item" located at our "General" settings section too. And I can confirm that such a maximum by design affects any items in your customer's shopping cart.
I can guess this value entered is either a typo or a result of several unnoticed misclicks to that field's "-" button. We always encourage our users to perform a thorough testing session after every limits update and we're glad you were able to notice this mistake so quickly this time.
If you're still interested in keeping our app working on your website, please simply re-install it (your 14-day long trial period had only started), erase that "Maximum number of same item" value entered by mistake and re-publish the limits. Everything should be working as expected after that.
Does anyone have a demo of it in their store? Thanks!