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When I contacted support when an error occurred after installing it, they responded promptly and politely.
thank you very much
When I initially installed the app, there was a bug that was preventing it from working on my store. Their support team fixed the problem within an hour of me contacting them and now the app is working great and doing exactly what it's supposed to do!
So I only had this app installed for about an hour, but I was very impressed with the speed and accuracy of the responses to the questions I posed even though it was very technical and obscure. We had some unique requirements which they unfortunately do not meet (and I do not think any app does..) but I was hugely impressed with the responsiveness and capability of the support. Give them a try!
Other reviews mention the speed of support and I can back that one up. Shout out to a Joan! :)
Very easy app to upload and integrate. Very user friendly for us non-techie people, just sayin'. Support from Joan R was excellent and super fast. This is so important when you take the plunge to add a new app. You're always worried about what it will do to your store set up. Joan was back to me within minutes answering my questions and guiding me thru the process. I also like the fact that I could personalize the pop up messages guiding our customers on how to modify their order to get the volume pricing. This is so important to us. We have a very specific 'culture' at our store and the messaging had to stay consistent with that, rather than the boiler plate messaging you often see which is impersonal. Pricing is fair too.
What a brilliant app. I needed to add a minimum to some of my products as my supplier had given me them and I struggled to find an app to do so. This one worked perfectly and it has no issue whatsoever. Thanks!
Does anyone have a demo of it in their store? Thanks!