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2026年2月10日
You can't cancel the trial. This should be illegal
insideenduro
美国
15分钟 人在使用应用
NexusMedia已回复
2026年2月11日
Hey there,
Thank you for your feedback, and sorry for any confusion about the trial period.
You can cancel the trial at any time by simply uninstalling the app. Since we use Shopify's billing system, uninstalling automatically cancels the pending charge, so you won't be billed.
If you experienced any billing issues or were charged unexpectedly, please contact us directly at support@nexusmedia-ua.com, and we'll resolve them.
Best regards,
Dmytro | NexusMedia Product team