Trackable ‑ Order Status

Trackable ‑ Order Status

by Sovi Apps

Simple Order Lookup Made Easy.

Overall rating
4.6 of 5 stars
Based on 27 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    4% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    7% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (1)

All reviews

1 - 10 of 27 reviews

MPR Tools & Equipment

The support is very very good. You will get an answer very fast.

Thank you!!

FunkyTradition

After trying so many tracking App this is the best app so far. The support team is very active and fix the issue quickly.

Softkey Electronics

I like the app. Had a few hiccups at first, but Anton helped me get through it. It simple but effective.

Copper Rose Cosmetics

I've used this app many times on several stores, and I think it's amazing. It integrates perfectly and creates a level of consistency that I like and believe to be very important. When a customer enters the order number and email, it brings them to the same order status page they saw after placing the order, which is perfect on it's own. I love it. This time around, it didn't function properly with the theme I'm using on my new site. I emailed support, at around 11pm and called it a night. I was surprised that they responded within minutes. They were able to resolve the issue very quickly and I'm very pleased. Thanks!

Island Retro

Extremely prompt and friendly support!! Would absolutely recommend to anyone looking for a simplistic tracking solution!!

Loja Bemtequer

In the description says:
"Is this app suitable for me? Give it a try! We offer a free plan for up to 500 orders / month" And in the plans it says Free up to 150 / month and not 500. Why this difference?

Developer reply

October 24, 2019

Hello Loja,
Really appreciate you bringing this to our attention! We reached out to you on Oct 24th, and again on Oct 25th to discuss and rectify this with you. Please let us know if you're interested in proceeding further as we'd love to have you as our partner!
Thank you,
Anton
Co-Founder | Sovi Apps

Planner Press Designs

Customer service is amazing, the response to fix a little bug that I'd found was above 5 star service and very quick and efficient. They fixed the minor issue fast and let me know every step of the way! What more do you want?! Highly recommended.

Developer reply

September 9, 2019

Thanks so much, Kevin! It's our pleasure. If there's anything else that comes up - never hesitate to reach out.

Best,
Anton
Co-Founder & Merchant Success Lead
Sovi Apps

Peace

This app cuts the fat from the other apps that tack money on your bill every month for performing simple actions! It integrated seamlessly with my store and makes my "track your order" page look amazing and clean with options to add text! I could not of asked for a better app, I've tried them all and for being free you can't beat Trackable. Their support is next level too.

Ihypecases.com

this app up my theme a message show up few second in the landing page .....................................

Developer reply

August 15, 2019

Hey lhypecases.com,
We do apologize for any inconvenience our app had caused. This feedback came as a big surprise to us, so we really wanted to help as there is an easy fix. I sent two emails on August 15th - one to support@ihypecases.com and ihypecases@gmail.com with next steps but there was no response. We also requested collaborator access to set the Order Tracking page for you, but it was rejected. If you ever change your mind, please let us know as we'd love to partner with you!
Best,
Anton
Co-Founder & Merchant Success Lead
Sovi Apps

CpuWarehouse.net

This app has helped my store a lot. Right now with only about 1 Sale per day, I was getting about 2-3 people a week asking me for info on their orders. Since I have added this app, I get about 1 per month asking me since customers are able to bring all their information up very easily with this.

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