Track Seamlessly in Shopify
Allow customers to easily track their orders with their email and order number.
Shopify Carrier Integrated
Integrates with Shopify supported carriers to easily redirect customers to Shopify's order tracking page for a seamless experience.
Reduce Order Support
Heavily reduce all customer support that's related to order status and fulfillment so you have more time to grow your business.
About Trackable ‑ Order Status
Simple order tracking for your customers - so you can have more time to focus on what matters most.
Trackable by Sovi Apps is a simple tool that gives your Customers the ability to view the summary of their orders as many times as they'd like, saving you time normally spent on customer support so you can focus on growing your business.
*IMPORTANT: What carriers are compatible with this app and Shopify's order summary page?*
Our app generates a page that grants your customer easy access to their order summary page provided & managed by Shopify. Please note that Shopify's order summary page is only compatible with USPS, UPS, FedEx, DHL and Canada Post.
NOTE: The order confirmation page is a Shopify-owned property, and unfortunately, we as the app developers do not have any control over the number of compatible shipping carriers. We're always keeping our fingers crossed that the Shopify team is working through adding more carriers to their list!
How does Trackable integrate with my Shopify store?
The app integrates with your store by acting as a separate page that Customers can visit within your site. We'd recommend incorporating it as a menu option in your header for easy access. Best of all - the app pulls design elements from your current theme, so there's never inconsistency.
- Simple user interface with email and order number fields.
- Integrates natively with Shopify to ensure a consistent branded experience.
- Save time with simple implementation and responsive design.
Once you purchase the app, Trackable is easily accessible from your Shopify merchant dashboard. Simple one-click installation! No coding required!
Is this app right for me?
Give it a try! We offer a free plan for up to 500 orders/month and ample time to explore all the features included with Trackable by Sovi Apps.
Seeing more than 500 orders per month?
We offer an Enterprise level plan if you're realizing 500+ orders/month; for non-Shopify Plus Plan users), and Enterprise (Shopify Plus Plan user) level plans for a monthly recurring charge, so you never have to worry about your Customers being left in the dark.
About Sovi Apps
Founded in 2017, Sovi Apps is a Shopify App developer, compromised of a team with over 7 years of e-commerce & business management experience, with one goal in mind - to help grow your business.
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See the app in action
Explore how the app works in an example store.View example store
Free to install
FREE up to 150 orders/month, $7.99 up to 250 orders/month, $14.99 up to 500 orders/month, $29.99 for 500+ orders/month
Overall rating Based on 21 reviews
Most recent reviews
Planner Press Designs
Customer service is amazing, the response to fix a little bug that I'd found was above 5 star service and very quick and efficient. They fixed the minor issue fast and let me know every step of the way! What more do you want?! Highly recommended.
Thanks so much, Kevin! It's our pleasure. If there's anything else that comes up - never hesitate to reach out.
Co-Founder & Merchant Success Lead
This app cuts the fat from the other apps that tack money on your bill every month for performing simple actions! It integrated seamlessly with my store and makes my "track your order" page look amazing and clean with options to add text! I could not of asked for a better app, I've tried them all and for being free you can't beat Trackable. Their support is next level too.
this app up my theme a message show up few second in the landing page .....................................
We do apologize for any inconvenience our app had caused. This feedback came as a big surprise to us, so we really wanted to help as there is an easy fix. I sent two emails on August 15th - one to firstname.lastname@example.org and email@example.com with next steps but there was no response. We also requested collaborator access to set the Order Tracking page for you, but it was rejected. If you ever change your mind, please let us know as we'd love to partner with you!
Co-Founder & Merchant Success Lead