리뷰 (138)

전체 평점
4.1
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2020년 6월 24일

Awful app. First off the customer service does not respond most of the time, leaving you worried about the functioning of the app. Second off, there's so many things you need to do manually to make the tracking on your site working. So many things in which you know so little about. It's the type of things the app should be doing for you to make it easier for the buyers to use. I never used an app that inconsistent and complicated. Please use AfterShip if you really don't want to waste your time and have an efficient system for tracking in your site.

Famous Breeze
캐나다
앱 사용 기간 3일
답글 venntov개 2020년 6월 29일

Hi there,

We have been working with you behind the scenes on this but wanted to take a moment to publicly acknowledge your feedback.

Our support team always got back to you in a timely ( within one business day) manner- and prior to you leaving this review - you were aware that we were working on the challenge you were having.

We have reached out to you three times since the review, and only once have you responded- we really want to make this right for you- as we truly value all of our merchant's experiences.

Most recently Rob, the Director of Product reached out to you to continue dialogue and troubleshoot.

Please respond back to his emails, we want to ensure that you have a positive experience with Order Lookup.

All the best,

Rhian Beutler
COO/Co-founder

2017년 11월 30일

I didn't get my 7days free. I deleted and reinstalled because I had tech issue in a few hours and they started charging me. $ one the same day without giving me my 7 days. You guys better contact me curvysense@gmail.com or give me 7 days back, because this is considered fraud.

Curvyworking
미국
앱 사용 기간 대략 1시간
2017년 6월 27일

I wanted to give this app a chance since I liked Has It Shipped Yet, but $10 a month for only 100 order lookups and $0.05 for each lookup after? Guess I'll try AfterShip or some other order lookup app.

Marvel Hairs
미국
앱 사용 기간 40분
2017년 3월 21일

shitty app, doesn't work, always says wrong email

Long92
베트남
앱 사용 기간 8분
2017년 6월 26일

I have the app Has it shipped yet, it is FREE. I have to migrate to this new app because this company bought the other and is shutting it down. They charge 10 a month, or 120 per yr . Absolutely unacceptable.

Freedomdaysales
미국
앱 사용 기간 5분