리뷰 (138)

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2017년 6월 18일

Super easy to install. Took 30 seconds. I love that you can customize the display text the customer sees. Fast support response. A must have for your customers to be able to look up their order status without emailing you everytime.

Testing Boston Spice
미국
앱 사용 기간 4년 초과
2015년 12월 23일

This is an absolutely fantastic little app, it installs quickly and easily and it allows your customers to look up their orders. We have found at Bikini Luxe that this has really reduced the amount of customer "where is my order" emails. Thus saving us both time and money!

Devon
http://www.bikiniluxe.com
Bikini Luxe - Designer Swimwear and Luxury Resort wear

Bikini Luxe Swim
미국
앱 사용 기간 3년 초과
2017년 8월 1일

Great app and great support
keep it up

Wihear
미국
앱 사용 기간 3년 초과
2016년 12월 9일

Why it always says "Sorry, that order was not found
The email address entered must match the email address that was used when the order was placed. Please contact support if you continue to have trouble finding your order."? Please help

The Hairbrush Store
미국
앱 사용 기간 대략 3년
2017년 4월 9일

Great app, they even configured a tax setting for us.

Incu 2
오스트레일리아
앱 사용 기간 대략 3년
2015년 1월 20일

Just added this to our online store during the holidays and has been very successful for us. It has cut down the amount of customer service emails from people wondering the status of there order.

Popular Demand
미국
앱 사용 기간 대략 1개월
2015년 10월 23일에 편집됨

This is the BEST Order Lookup/Status App on Shopify hands down. Took 5 minutes to setup, looks great, and has reduced the amount of customer support emails we get by almost 40%. Easily worth $10.00 a month, hell worth $100 a month to us. The amount of time it's saving our staff each day is phenomenal. I tried out about 3 others, one from Bold apps (order manager), and a couple others. All 3 were a pain to get setup, and none of them would have been nearly as easy to use for customer's as order lookup.

We had some bugs with it, specifically when editing orders using "Edit Order" (Another App) as it would still pull up the old canceled order rather than the new order. I emailed the developers and got a reply a few hours later asking for some examples / order numbers to test the issue. The next day it was fixed! The support the developers provide is worth more than $10 alone. They're even willing to make specific changes for you to the app if you would like to change some stuff around.

This is the only review for an app I've ever written. I was just blown away by the support I received recently. The app works great, helps us save a LOT of time, and is worth much more than the cost. I recommend you try it out if you're shipping physical products. If you're like us and have more than a 24hr turnaround time on most orders, then I HIGHLY recommend it. - John

Tbdliquids
미국
앱 사용 기간 거의 3년
2014년 8월 19일

This app has definitely reduced customer emails significantly. Very useful app and works great

Only For You Boutique
미국
앱 사용 기간 대략 1개월
2015년 11월 17일

This is an essential app to have! I mean, it's what I would expect from ANY website where I shop, so why not mine? It also saves so much time customer-service-wise.

Highly recommended!

Xenotees
미국
앱 사용 기간 2년 초과
2020년 3월 12일

Great app, simple and very effective. I'm already receiving fewer emails regarding "where's my order?" I just would like you could have more customization options, this is definitely important. Please consider making the customization options of the app better.

Sheltercase
미국
앱 사용 기간 대략 2년
답글 venntov개 2020년 3월 15일

Hi there,

I am SO happy to hear that you are receiving fewer emails asking you "where's my order" - that is our number one goal with this app!

I have taken note of your want for extended customization options, and would love to chat with you further about what you are looking for.

Could you please email support@seomanager.com and ask for Rhian? We try to make feature changes that are requested by our users and we are ALWAYS open to feedback.

All the best,

Rhian Beutler
COO/Co-founder