Recensioner (138)
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Useful app. We installed it a few months ago and linked it to our email confirmations. It greatly reduces customers inquiries and also lets our phone support people look up orders when the customers call in.
This is now my second install. Works like a dream, as always. Thanks!
A helpful tool to help reduce customer support requests.
I absolutely love this App. The main benefit is that it reduced significantly the number of emails I receive from my customers asking me their tracking info. I see in the statistics inside the app that a lot of my customers use the order lookup to see exactly where their package is. In other words, I have 1 thing less to think about my business and my busy schedule. I totally recommend it! Well done guys!
Our customers at United Bracelets love the fact that they can look up their order with their email address. Saves us a bunch of time and makes everyone a little bit more happier :)
Love the app
already using it with another store and is one of these apps you can't live without once you discover it, customers don't need to contact you to know where their order is and you have more time to dedicate in growing your business
Thumbs Up...:)
Great app for me and the customers to find out about their orders. I know when I order something I always want to know the status of it.
Hi!
Thank you for your review, I love that you love the app for both yourself and your customers.
When we set out to build this app we thought "how can we make it so customers can always look up their order to see where it is?" It sounds like we hit the mark!
I hope you are doing well, and if you need anything in the future please email us at support@orderlookupapp.com
Best,
Rhian Beutler
COO/Co-founder
Just started using the app, seems really easy and user friendly, Great work to everyone working on the app.
Hello,
Thank you so much for choosing Order Lookup as your order tracking app, we appreciate your business.
I am glad to hear that you are finding it easy to use and user friendly- and will pass on you kind words to our entire team, it is much appreciated!
If you need anything in the future never hesitate to email us at support@orderlookupapp.com- always happy to help.
Best regards,
Rhian Beutler
COO/Co-founder
Simple, easy to install, easy to use app. Much needed for our site. We included a link to the order lookup page in our order confirmation emails too!
very pleased with this so far and the customer service has been excellent and helpful!