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I didn't get my 7days free. I deleted and reinstalled because I had tech issue in a few hours and they started charging me. $ one the same day without giving me my 7 days. You guys better contact me curvysense@gmail.com or give me 7 days back, because this is considered fraud.
These guys promised to make a small front end development change for us, but all of a sudden stopped responding.
************BE CAREFUL ! MUST READ BEFORE INSTALLING************
It used to be $10 flat, but it's now $10 and 0,05$ per order. They are better alternatives for flat fee.
If you installed the app long time ago, you are fine, but if you are new, don't bother, it will cost you tons of money.
Scum bags- just started charging me whatever they wanted. I agreed to $10 a month. WTF
I've tried numerous times to get help from this app and have received no response. The link the app creates for tracking numbers that are provided to my customers is broken. Its missing a simple '/' in the URL. They won't respond or help me fix it. This has caused 1000's of customer complaints this month.
Support was great at the beginning. They tuned a couple items for my theme.
Status lookup has always been a little slow. I also had problems with international items.
Be careful before you make the changes to email templates or you start to lock yourself into always using this app, which becomes expensive with volume.
Lastly, the support has completely dried up over the past 3 weeks. I haven't ...
I personally like this app but a feature doesn't work and I contacted the support, its been a week and still waiting for a god damn reply
Charging a $10 flat fee & 0,05$ per order is ridiculous. Read the small print before installing, lost a lot of money because of this app. be aware.
UPDATE: Rob got in touch and has issued a refund + discount, great customer service.
Tried cancel my subscription got charged even after uninstalling the app,remove me from subscription
Hi there,
Here at venntov we try to make every experience a great one! We never want you to get charged if you have removed the subscription.
We have tried reaching out to ...
Keep on getting an error stating that the Shopify iPhone app issue. It says that the Shopify mobile app doesn't work when I'm using a desktop. So it's quite upsetting an app recommended by so many is not working
Hi there,
I hope this finds you well.
I waited to respond publicly, as I so often do- as I prefer to mitigate customer experience challenges privately.
Unfortunately, ...