Order Lookup

Live order tracking for your customers. They'll love it.

Shopify app insights
  • Popular with businesses in the United States

$10/month. 7-day free trial. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin


3.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 76% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 17% of ratings are 1 stars

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91 - 100 of 105 reviews

London Jaxon

Location United States
Time spent using app Over 2 years

Love it! Customers want instant feedback and this app provides that. Order Lookup App saves us time and money while making our customers happy. With holiday orders already coming in, this app really helps.

Quad Lock - iPhone/Galaxy Bike Mount

Location Australia
Time spent using app Over 1 year

Order Lookup App is a great time saver and super easy to install!

Mieux & Mieux

Location United States
Time spent using app Over 1 year

Easy set up & cuts down on support inquires from customers wondering where there order is - now they can keep track of it themselves 24/7!

Raw Generation Juices

Location United States
Time spent using app Over 1 year

Looking to cut down on CS emails and hoping this helps and our customers find it useful. After installing I had an issue with the way it looked on our site, so I emailed their CS and the issue was fixed very fast. Would highly recommend!

No Nasties

Location India
Time spent using app Over 1 year

Simple, easy to install, easy to use app. Much needed for our site. We included a link to the order lookup page in our order confirmation emails too!


Location United Kingdom
Time spent using app About 4 years

Great app. Benefits both the customer and the business. Recommended.


Great app - super easy to integrate and service to help change a font color was timely. Very please so far!

Richards Guitars

AWESOME!!!! As a one man band dealing with every aspect of my customer service personally I need as much useful technology around as possible. This has definitely found me at least an extra 30 minutes a day to focus on something else other than taking "where is it? Has it dispatched, when is it likely to dispatch etc. etc." phone calls and enquiries!

I had a question which was answered in less than a day and the software itself installed in seconds - could not be easier.

You cannot go wrong with this app. or developer THANK YOU!!!


Great app and great customer service ! Actually every store must have this app !

Skin Seven

AMAZING APP!! Very helpful customer service, and easy to install. By far one of the best apps available, and I've used most of them.