Order Lookup | venntov , 138 reviews

Overall rating
4.1
Counts per rating level
  • 75% of ratings are 5 stars
    103
  • 4% of ratings are 4 stars
    6
  • 3% of ratings are 3 stars
    4
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
    25
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.

December 9, 2014

Only had this a few days, but it's already helped our customer service so much.. and the support is TOP NOTCH! Love this. Thank you.

Hello Merch
United States
4 months using the app
May 30, 2020

Free trial is working well so far, couldn't find any other app like this one- it works very well and is super easy to install.

ExcluLights
United States
3 months using the app
venntov replied May 30, 2020

Hello!

Thank you so much for your positive review, we appreciate you taking the time to leave it.

Further, I am so happy to hear that you have found our app to be best suited for the needs of your store.

If you need anything in the future, please never hesitate to reach out to support@orderlookupapp.com

Best,

Rhian Beutler
COO/Co-founder

Edited August 24, 2020

This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too!

Hype-Not Unique Cases
United States
3 months using the app
March 13, 2018

I am very impressed with Order Look Up. This system is so easy to use , just follow the instructions and everything will be smooth. Im new at ecommerce and Order Look Up makes my job so much easier and it saves me hours everyday. If you are new to ecommerce or even a seasoned pro and you want to save countless hours of time, I would high recommend Order Look Up, it is the very best by far. I have tried the other services like Order Look Up but they don't even come close to Order Look Up. Order Look Up was recommended to me by my mentor Mr. Fred Lam who is very well know Internationally - a Ecom Marketing Guru. So if a Marketing Guru and a Newbe like myself is impressed by it, well thats speaks for itself. So I would highly suggest everyone use Look Up and you will also save time and enjoy it. Im Carlos Julian Gold Blum on my way to the top...
PS. - As I forgot to give a rating, I noticed there are only 5 Stars. There should be 6 or 7 Stars up there...

Moneygrowontrees
United States
3 months using the app
Edited April 7, 2020

Support has been great since the beginning. The lookup page looks great and you can customize it too.

Caribbean Essential Supplies
United States
3 months using the app
venntov replied April 12, 2020

Hi there,

Thank you so much for having such great things to say about our support team- we love them and are glad you love them as well!

I am happy that you like the customization feature and and the layout of the lookup page.

If you need anything at all moving forward please do not hesitate to reach out to us at support@orderlookupapp.com

Thanks again for being our customer, we appreciate your business.

All the best and please stay well!

-- Rhian Beutler
COO/Co-founder

Edited May 18, 2020

I enjoyed the quick response.
It was very helpful due to me being in a time crunch frenzy.
Thank you.

Ballout Clothing
United States
3 months using the app
venntov replied May 22, 2020

Hello!

Thanks so much, we are so glad that we are able to provide a solution to your time crunch frenzy!

I hope that your business continues to grow and please always feel free to reach out to us at support@orderlookupapp.com

All the best,

Rhian Beutler
COO/Co-founder

July 28, 2020

This application has really helped our customers engage a little more with their orders, I would 100% recommend!

homeexerciseband
Belgium
3 months using the app
Edited June 26, 2017

its really important to explain your customers where their order is, this one does, and by doing so, gives you peace of mind, and makes your store more proffesional.. super recommended.. and yes the support team is pretty damn good too...
you wont waste time searching for tracking numbers.

Betovi Co
United States
3 months using the app
April 24, 2020

We just installed it and launched and had our first $100 day. all of our customers who used it said it was a great feature for them to use!

Emorey + Co.
United States
3 months using the app
venntov replied April 24, 2020

Hi there,

Congratulations on your first $100 day!

We are so happy you chose us as your order tracking app, and so happy that your customers love it.

If you need anything moving forward please email us at support@orderlookupapp.com , we are always happy to help!

All the best,

Rhian Beutler
COO/Co-founder

Edited May 12, 2020

very good everybody must use it , friendly to use .

The Tiny Treasure
United Kingdom
3 months using the app
venntov replied May 22, 2020

Thank you so much for your kind words. I am so glad that you found it friendly to use.

If you ever need anything moving forward please email us at support@orderlookupapp.com

Best wishes,

Rhian Beutler
COO/Co-founder

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