Order Lookup

Order Lookup

by venntov

Live order tracking for your customers. They'll love it.

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    77% of ratings are 5 stars
  • 4 of 5 stars
    4% of ratings are 4 stars
    (6)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    16% of ratings are 1 stars

All reviews

71 - 80 of 103 reviews

Hello Merch

Only had this a few days, but it's already helped our customer service so much.. and the support is TOP NOTCH! Love this. Thank you.

Ames Bros

We've only been using this app for 1 month and we can already tell it's a win-win. About 35% of our customers are using it, and I expect that number will increase now that we've added a hyperlink to "Check Order Status" in our Order Confirmation Emails. We had a very minor css display issue a couple of buttons that Josh took care of right away and at no cost. Love the fact that our customers can keep tabs on their orders, on their own time, and without sending in a support ticket. With customers in different time zones this app allows us to provide a much higher level of customer support without having to lift a finger. Thanks for the great app!

Angelus Direct

Had this for a few months 3000+ people have tried it out. Seems to be working as I haven't heard any complaints. The best kind of app one I forgot I even had because it just works haha.

Ss BREWING TECHNOLOGIES

Works as advertised. Out of 800 orders we had over a certain time window, there were 300 inquiries made to Order Lookup app - thus saving us hundreds of emails to our support line. Would be good if they could share their stats with some automated reporting - we didn't know how valuable it was until they asked how we liked the app ;)

Stop thinking, just add it to your store now!

Mitch
Ss Brewtech
www.ssbrewtech.com

Victoria Emerson

Great app that works perfectly. Has saved our customer service team countless hours and made many satisfied customers as they are able to get an order update in realtime.

Emily Davies Store

Love the app
already using it with another store and is one of these apps you can't live without once you discover it, customers don't need to contact you to know where their order is and you have more time to dedicate in growing your business
Thumbs Up...:)

PosterGully

Great app to reduce customer support calls. Direct impact on efficiency and CS optimization.

purtech.co

The perfect way to provide customers with the information they want, and reduce call and email volume to your CS team.

Also great support from the Lookup App team!

Only For You Boutique

This app has definitely reduced customer emails significantly. Very useful app and works great

Merch Babies

5 star app. Our customers love it, and it helps reduce support calls. Customers want instant information and this app provides it.