Order Lookup

Order Lookup

by venntov

Live order tracking for your customers. They'll love it.

4.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    77% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
    (6)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    16% of ratings are 1 stars

All reviews

81 - 90 of 102 reviews

Dorkees.com

This is a must have for any shopify site. It does EXACTLY what it was intended to do.

Dave's Hobby Shop

This app is very well worth what it costs, it will save you lots of time and effort by allowing your customers to handle order information themselves.

Customer service on the app is second to none and highly responsive. I wish other software developers were as good and fast as these folks.

Bottom line: It works like it should, it is priced right and saves you from using your time. What more could one ask for? Simply put, get it.

RetechTV.com

The app works just like everybody says it does, I've seen it in action before and just installed on our site---it's awesome and I wish I'd seen it sooner! The amount of phone time this thing saves, at least with our customer base, as we get a ridiculous number of people who call in to check status or ask for a tracking number, even though all of that has been emailed to them already. This is something they can check from their smart phone if they just want an update and the email is no longer on their phone, they have no need to tie up CS reps.

The as-advertised functionality is great, but the thing that really amazes me is that the customer service is just as incredible as the reviews make it sound. I thought our business was the only one who had no problem helping out a customer with something at midnight or one in the morning, but I just got an email from these guys who very kindly set this app up on our custom theme right after I emailed them, which happened to be very late.

Amazing, I wish more businesses operate like this!

Zasttra.com

Highly recommended app. used widely by most of our customers. and we get less emails

INTO THE AM

Super easy to install and looks great on our site. Cuts down on our customer service which is a huge plus. Josh worked with us to customize it and his customer service was great!

Crosses

Really easy to install. Just works. Great app.

MerchLimited

With this holiday rush on the way, this app is a must. Order Lookup app has reduced 80% of the customer service emails we receive.

London Jaxon

Love it! Customers want instant feedback and this app provides that. Order Lookup App saves us time and money while making our customers happy. With holiday orders already coming in, this app really helps.

Quad Lock - iPhone/Galaxy Bike Mount

Order Lookup App is a great time saver and super easy to install!

Mieux & Mieux

Easy set up & cuts down on support inquires from customers wondering where there order is - now they can keep track of it themselves 24/7!