Order Lookup

Order Lookup

$10/month. 7-day free trial. Additional charges may apply.
Rating (4)
Reviews
Developer
140 reviews
6 reviews
Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 18% of ratings are 1 stars
6 reviews
February 1, 2019

Haven't tried yet the output. But so far they are giving doing well. Thank you very much for the support

thegedget.com
Philippines
Time spent using app: About 2 months
December 22, 2017

This is a great app. The only thing that would make it better is the ability to add a custom status field. We've been able to update the language to suit our needs and provide our customers with production information as well as tracking info when it populates. It has greatly reduced the "where's my order" requests that come with a personalized/made to order product. We've tried several order tracking apps and this is by far the best.

Mbkplanners
United States
Time spent using app: 4 months
August 8, 2017

Overall happy with the transition from it being 'Has It Shipped Yet'. Never fun to start paying for something you had for free in the past, but a good transition, great integration and a professional outlook has made me stick with them.

RARR Sportswear
www.rarr.com

Rarr
United States
Time spent using app: About 1 month
April 15, 2014

This app has helped reduce our customer support tickets. Now that customers can just click and search for the status of their own order without having to ask us, we're seeing a reduction in support tickets that were just wanting to know where their order was. We made this a direct link on our main navigation. If this is prominently placed on your website, it will definitely save time!

iStabilizer
United States
Time spent using app: Over 2 years
April 1, 2014

One of the most common questions our customer service representatives get asked is "Where is my order? When will it arrive?" When we give the customer the power to view their shipment in real time, not only does our customer satisfaction increase, but our live chat representatives are freed up to handle other questions that may be more urgent. Customer satisfaction is our highest priority, and with the majority of our parcels headed overseas, we appreciate be able to give the power back to our customer.

The reassurance that their purchase is on the way, where it is currently located, and an estimated delivery date has made everyone very happy!

IMbesharam.com
United States
Time spent using app: Over 2 years
November 28, 2013

Its good, but there is limited editing available.

Juel Wear Singapore
Singapore
Time spent using app: 6 days