Order Lookup

Order Lookup

de venntov

Live order tracking for your customers. They'll love it.

4.2 con 5 estrellas(137 reseña)

Reduce customer support

Your customers can look up their orders with either their email or order number, reducing the order inquiries you receive in your inbox.

Live tracking

Give real time order information to your customer with a fully customizable order lookup page.

ePacket support

Perfect for dropshipping businesses, Order lookup works seamlessly with ePacket.


Acerca de Order Lookup

Order Lookup helps to reduce support requests by giving customers real-time order tracking information

Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.

When you use Order Lookup, a significant amount of your customer support requests will be eliminated, which saves you time and money, while simultaneously allowing you to provide a flawless customer experience.

Additionally, this highly customizable app allows you to adjust display styles and output information and is offered in multiple languages but supports any language you choose.

Se integra con

  • OrderlyEmails,
  • China EMS,
  • China Post,
  • ePacket,
  • +400 more carriers

Galería multimedia

Ayuda

Precio 7 días de prueba gratis

Ver todas las opciones de precios

$10/mes

100 lookups included in monthly fee. $0.05 per addt'l lookup

* Todos los cargos se facturan en USD. Los cargos recurrentes, incluidos los costos mensuales o los cargos basados en el uso, se facturan cada 30 días.

4.2 con 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.
  • 5 con 5 estrellas
    77 % de las calificaciones con 5 estrellas
  • 4 con 5 estrellas
    4 % de las calificaciones con 4 estrellas
    (6)
  • 3 con 5 estrellas
    3 % de las calificaciones con 3 estrellas
    (4)
  • 2 con 5 estrellas
    0 % de las calificaciones con 2 estrellas
    (0)
  • 1 con 5 estrellas
    16 % de las calificaciones con 1 estrellas

Reseñas más recientes

Big Game Fishing

Awesome app! Simple to use and navigate through. Thank you for the awesome support as well :) I definitely recommend

Thetopboss

Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to

Silken Skin Co

Keep on getting an error stating that the Shopify iPhone app issue. It says that the Shopify mobile app doesn't work when I'm using a desktop. So it's quite upsetting an app recommended by so many is not working

Respuesta del desarrollador

12 de enero de 2021

Hi there,

I hope this finds you well.

I waited to respond publicly, as I so often do- as I prefer to mitigate customer experience challenges privately.

Unfortunately, after three emails to you over the course of a week, we have not received a response from you.

The solution for your particular issue is easily remedied and would have been fixed with an email to our support team.

We at venntov are proud of the customer experience we provide and are sorry that you are unsatisfied with an app that came highly recommended to you.

Unfortunately, because you never reached out prior to this review, nor have you responded to any of our emails it has put us in a position of wanting to make you happy but not being able to.

Please email us at: hello@venntov.com or respond to any of the emails that have been sent to you.

We look forward to your response.

All the best,

Rhian Beutler
COO + Co-founder
venntov