Order Lookup

Order Lookup

venntov

Live order tracking for your customers. They'll love it.

4.1 별 5개 중(136 리뷰)

Reduce customer support

Your customers can look up their orders with either their email or order number, reducing the order inquiries you receive in your inbox.

Live tracking

Give real time order information to your customer with a fully customizable order lookup page.

ePacket support

Perfect for dropshipping businesses, Order lookup works seamlessly with ePacket.


Order Lookup 정보

Order Lookup helps to reduce support requests by giving customers real-time order tracking information

Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.

When you use Order Lookup, a significant amount of your customer support requests will be eliminated, which saves you time and money, while simultaneously allowing you to provide a flawless customer experience.

Additionally, this highly customizable app allows you to adjust display styles and output information and is offered in multiple languages but supports any language you choose.

통합하기

  • OrderlyEmails,
  • China EMS,
  • China Post,
  • ePacket,
  • +400 more carriers

미디어 갤러리

지원

가격 7 일간 무료 체험

모든 가격 옵션 보기

$10/월

100 lookups included in monthly fee. $0.05 per addt'l lookup

* 모든 비용은 미국 달러로 청구됩니다. 월별 혹은 사용자 기반 청구를 포함한 반복 청구 금액은 30일 마다 청구됩니다.

4.1 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.
  • 5 별 5개 중
    평가의 76%는 별점 5 입니다.
  • 4 별 5개 중
    평가의 4%는 별점 4 입니다.
    (6)
  • 3 별 5개 중
    평가의 3%는 별점 3 입니다.
    (4)
  • 2 별 5개 중
    평가의 0%는 별점 2 입니다.
    (0)
  • 1 별 5개 중
    평가의 16%는 별점 1 입니다.

가장 최근 리뷰

Thetopboss

Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to

Silken Skin Co

Keep on getting an error stating that the Shopify iPhone app issue. It says that the Shopify mobile app doesn't work when I'm using a desktop. So it's quite upsetting an app recommended by so many is not working

개발자 회신

2021년 1월 12일

Hi there,

I hope this finds you well.

I waited to respond publicly, as I so often do- as I prefer to mitigate customer experience challenges privately.

Unfortunately, after three emails to you over the course of a week, we have not received a response from you.

The solution for your particular issue is easily remedied and would have been fixed with an email to our support team.

We at venntov are proud of the customer experience we provide and are sorry that you are unsatisfied with an app that came highly recommended to you.

Unfortunately, because you never reached out prior to this review, nor have you responded to any of our emails it has put us in a position of wanting to make you happy but not being able to.

Please email us at: hello@venntov.com or respond to any of the emails that have been sent to you.

We look forward to your response.

All the best,

Rhian Beutler
COO + Co-founder
venntov

Hype-Not Unique Cases

This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too!