Reduce customer support
Your customers can look up their orders with either their email or order number, reducing the order inquiries you receive in your inbox.
Live tracking
Give real time order information to your customer with a fully customizable order lookup page.
ePacket support
Perfect for dropshipping businesses, Order lookup works seamlessly with ePacket.
가격 7 일간 무료 체험
$10/월
100 lookups included in monthly fee. $0.05 per addt'l lookup
* 모든 비용은 미국 달러로 청구됩니다. 월별 혹은 사용자 기반 청구를 포함한 반복 청구 금액은 30일 마다 청구됩니다.
가장 최근 리뷰
Thetopboss
Great app for satisfying customers. Customer service traffic reduced thanks to this app. Definitely does what it's meant to
Silken Skin Co
Keep on getting an error stating that the Shopify iPhone app issue. It says that the Shopify mobile app doesn't work when I'm using a desktop. So it's quite upsetting an app recommended by so many is not working
개발자 회신
Hi there,
I hope this finds you well.
I waited to respond publicly, as I so often do- as I prefer to mitigate customer experience challenges privately.
Unfortunately, after three emails to you over the course of a week, we have not received a response from you.
The solution for your particular issue is easily remedied and would have been fixed with an email to our support team.
We at venntov are proud of the customer experience we provide and are sorry that you are unsatisfied with an app that came highly recommended to you.
Unfortunately, because you never reached out prior to this review, nor have you responded to any of our emails it has put us in a position of wanting to make you happy but not being able to.
Please email us at: hello@venntov.com or respond to any of the emails that have been sent to you.
We look forward to your response.
All the best,
Rhian Beutler
COO + Co-founder
venntov
Hype-Not Unique Cases
This app simplifies how my customers would be able to look up their orders. i love it! And I know my customers will love it too!