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Save valuable customer service time with automated order tracking.
Order Lookup helps to reduce support requests by giving customers real-time order tracking information Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.
- Order lookup for customers
- Order tracking across over 100 shipping carriers
- Customizable order lookup page
Bevat onvertaalde tekst
- Hoogtepunten
- Rechtstreeks te gebruiken in het Shopify-beheercentrum
Geïntroduceerd
11 oktober 2012
Talen
Engels
Deze app is niet vertaald in het Nederlands
Categorieën
Werkt met
OrderlyEmails, China EMS, China Post, ePacket, +400 more carriersPrijs
Essential
$10 /maand
100 lookups included in monthly fee. $0.05 per addt'l lookup
Gratis proefperiode van 7 dagen
Essential
$10 /maand
100 lookups included in monthly fee. $0.05 per addt'l lookup
Gratis proefperiode van 7 dagen
Bevat onvertaalde tekst
Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties
Recensies (138)
Great App - Provides excellent shipping feedback to our customers
Absolutely essential. Customers need/want to know where there order is, and now they can. This is such a simple tool to make your store feel like the big time. 100% worth the money to not have to manually track orders for our customers. We are so happy to finally have this capability on our site. Thanks!
great platform that will give customers peace of mind!! :)
We've only been using this app for 1 month and we can already tell it's a win-win. About 35% of our customers are using it, and I expect that number will increase now that we've added a hyperlink to "Check Order Status" in our Order Confirmation Emails. We had a very minor css display issue a couple of buttons that Josh took care of right away and at no cost. Love the fact that our customers can keep tabs on their orders, on their own time, and without sending in a support ticket. With customers in different time zones this app allows us to provide a much higher level of customer support without having to lift a finger. Thanks for the great app!
Had this for a few months 3000+ people have tried it out. Seems to be working as I haven't heard any complaints. The best kind of app one I forgot I even had because it just works haha.
Ondersteuning
venntov kan al je vragen beantwoorden over Order Lookup | venntov.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.