亮点
-
可直接在 Shopify 后台使用
关于此应用
推出日期
2012年10月11日
语言
英语
这款应用未翻译成简体中文
类别
客户订单跟踪适配以下产品:
OrderlyEmails, China EMS, China Post, ePacket, +400 more carriers通过自动化订单跟踪节省宝贵的客户服务时间。
Order Lookup通过为客户提供实时订单跟踪信息,帮助减少支持请求。 Order Lookup在您的Shopify店面添加了一个易于使用的面向客户的门户。这使得客户可以输入他们的电子邮件地址和订单号,使他们能够实时访问他们的订单信息。此外,它还包括您作为店主可能添加的任何备注或跟踪信息。
- 为客户提供订单查询
- 跨越100多个运输承运商的订单跟踪
- 可定制的订单查询页面
包含自动翻译的文本
定价
7 天免费试用基础版
$10 /月
月费中包含100次查询。每次额外查询0.05美元
基础版
$10 /月
月费中包含100次查询。每次额外查询0.05美元
138 条评论
We've only been using this app for 1 month and we can already tell it's a win-win. About 35% of our customers are using it, and I expect that number will increase now that we've added a hyperlink to "Check Order Status" in our Order Confirmation Emails. We had a very minor css display issue a couple of buttons that Josh took care of right away and at no cost. Love the fact that our customers can keep tabs on their orders, on their own time, and without sending in a support ticket. With customers in different time zones this app allows us to provide a much higher level of customer support without having to lift a finger. Thanks for the great app!
Had this for a few months 3000+ people have tried it out. Seems to be working as I haven't heard any complaints. The best kind of app one I forgot I even had because it just works haha.
Great app to reduce customer support calls. Direct impact on efficiency and CS optimization.
Great app. It's saved us a lot of time with customer inquiries on the customer service side of our business. For customers, it allows them access to pull up their order status at their convenience. Setup was very easy. We recommend this app.
This app is very well worth what it costs, it will save you lots of time and effort by allowing your customers to handle order information themselves.
Customer service on the app is second to none and highly responsive. I wish other software developers were as good and fast as these folks.
Bottom line: It works like it should, it is priced right and saves you from using your time. What more could one ask for? Simply put, get it.
关于此应用
推出日期
2012年10月11日
语言
英语
这款应用未翻译成简体中文
类别
客户订单跟踪适配以下产品:
OrderlyEmails, China EMS, China Post, ePacket, +400 more carriers