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Order Lookup

Order Lookup

Developed by venntov

69 reviews
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Price: Free – $10.00 / month Free Trial: 7 days More info
  • Reduce routine customer requests by 80%
  • Provides automated on-demand customer service with real time order tracking
  • Save time + money

★Order Lookup eliminates over 80% of support requests by giving customers real time order information★

We are currently tracking over 2 million orders per month, and to date have saved shop owners over 400 years of customer support time.

Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the shop owner, may have added.


When you use Order Lookup, over 80% of your customer support requests will be eliminated, which saves you time and money, while simultaneously allowing you to provide a flawless customer experience.


Additionally, this highly customizable app allows you to adjust display styles and output information and is offered in over 20 languages

Order Lookup reviews

69 reviews
  1. 5 stars (61 reviews)
  2. 4 stars (3 reviews)
  3. 3 stars (4 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (1 review)

Allowing our customers the opportunity to look up their active orders on demand has saved us a ton of time in customer service! We're able to use this extra time to focus on growing our business! Showing our customers they can track their orders in real time has created a sense of trustability with our company and really allowed us to benefit. Easy to use! Great support!

posted

very pleased with this so far and the customer service has been excellent and helpful!

posted

great platform that will give customers peace of mind!! :)

posted

Josh and the venntov team are incredible. The support they provide to an immaculate app is unparalleled to competitors. Wish I could give more than five stars.

posted

Great app, they even configured a tax setting for us.

posted

What a great app! This ability for customers to lookup/track their own orders without emailing us is so helpful and something we've wanted since we launched our store. So glad these guys did all the work to make it happen. Well worth the price to provide excellent service to your customers and a tool that is necassary for large or small stores.

posted

Absolutely essential. Customers need/want to know where there order is, and now they can. This is such a simple tool to make your store feel like the big time. 100% worth the money to not have to manually track orders for our customers. We are so happy to finally have this capability on our site. Thanks!

posted

shitty app, doesn't work, always says wrong email

posted

Why it always says "Sorry, that order was not found
The email address entered must match the email address that was used when the order was placed. Please contact support if you continue to have trouble finding your order."? Please help

posted

Great app. Seriously reduces our customer service load.

posted
Get
Free – $10.00 / month

https://orderlookupapp.com/pricing

7 days

Support & Sales

venntov
Support@OrderLookupApp.com
orderlookupapp.com
Get Support

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