Powerful new features, services and plugins for your Shopify store

All Apps / Tools / Edit Shopify Orders

Edit Shopify Orders

Edit Shopify Orders

Developed by MLveda

5 reviews
Get
Price: Free More info
  • Easily Edit your Shopify Orders
  • Save your customers from pain of repayment for new order
  • Improve customer experience by not asking them to pay for new order

Edit Order



It’s possible that the customer might have ordered a wrong product variant or entered the wrong addresses. He/ She might also want to change the product variant or addresses after placing an order. What if customer wants to change shipping type?
Edit order allows you to change variant of the ordered products. One can also change billing/ shipping address or even type of shipping facility. Other order details can also be modified.

UseCase1:



Case: Customer ordered a wrong product variant or has entered some wrong order details.
General Procedure: Customer has to cancel order. Store owner has to confirm cancelation of its customers order. Storeowner has to refund the order amount back to the customer. Then the customer has to order its required product variant as a fresh order and go through the long process of order payment.
Using Edit Order App: Customer contacts the store owner with the changes needed in their order. Store owner opens the order in Edit Order App. Updates the changes as per customers need. Saves the change.

UseCase2:



Case: If the bill amount of updated order is lower than the placed order.
If the total bill amount of updated order is less than placed order then the difference of both the order will be refunded automatically back to the customer.

UseCase3:



Case: If the bill amount of updated order is higher than the placed order.
If the total bill amount of updated order is more than placed order then the storeowner has to collect the difference from the customer via some other mode of payment.

What can I edit using Edit Order?



  • Product Variants

  • Shipping address

  • Billing address

  • Shipping type

  • Notes

  • Tags

Edit Shopify Orders reviews

5 reviews
  1. 5 stars (2 reviews)
  2. 4 stars (0 reviews)
  3. 3 stars (0 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (3 reviews)

I am happy with the app. It does exactly what they say it does. Initially there was a glitch, but they fixed it fast and have been very helpful.
Also, it is nice to see that they listen to suggestions and intend to improve the app more and more. Way to go guys.

posted

DANGER!! I attempted to correct billing address, and it created an identical order and billed the customer a second time.
AVOID at all costs.

posted

Great app! Works as expected. If you need any site customization done as well, I would highly recommend Amrish and the Mlveda team. They have provided outstanding service and quality to our site. Check out our collection and product swatches the team coded for us.

holliceshop.com/collections/all

posted

504 Gateway Time-out

nginx/1.4.6 (Ubuntu)

posted

Dosent work! Keeps loading for ages. I dont understand

posted
Get
Free

The app is free for first 100 customers!

Support & Sales

MLveda
9426456129
amrish84@gmail.com
mlveda.com
Get Support

Screenshots

  • Large
  • Thumb
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.