Calificación general
4,3
Recuentos por nivel de calificación
  • El 85% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 4% de las calificaciones son de 2 estrellas
  • El 9% de las calificaciones son de 1 estrellas
13 de abril de 2021

The free plan with the charge for additional merges is perfect for my shop! Their customer support is also top notch!

Cinny Sprout
Canadá
Más de 2 años usando la aplicación
Trio M respondió 14 de abril de 2021

Thank you for your 5 stars review. We always improving the app for you :)

18 de abril de 2019

Super helpful app and very easy to use. Highly recommended if you want to save money on duplicate shipping for orders.

Kewlioo
Estados Unidos
Más de 2 años usando la aplicación
Trio M respondió 19 de abril de 2019

We're glad our app helped you save on shipping! Thanks for the review!

Fecha de modificación: 30 de septiembre de 2021

Great app for merging orders. Easy to use and reliable. It works with Recharge. Been using it for 2+ years, and it's great.

Moose Labs LLC
Estados Unidos
Más de 2 años usando la aplicación
11 de mayo de 2021

Haven't used the app for long, but so far so good! Makes fulfillment easier and saves on shipping. Customer support was very quick and informative.

Sarah Alexandra
Estados Unidos
Alrededor de 2 años usando la aplicación
Trio M respondió 11 de mayo de 2021

Thank you so much for your review. Our team always here to help you 😎 Also we built the app for your convenience :)

2 de octubre de 2021

Do the job perfectly ! easy to setup and at a good price, our customer love it. support is amaaaazing !

Loëla
Francia
Alrededor de 2 años usando la aplicación
Trio M respondió 7 de octubre de 2021

Thank you for your amazing review🙏 Our team is always here to help 24/7😎

16 de julio de 2021

Does exactly as intended with great customer support. Very much recommended for specific automation needs.

Manner Goods
Estados Unidos
Alrededor de 2 años usando la aplicación
Trio M respondió 25 de julio de 2021

Thank you so much for your great review and feedback. Our support team is always here to help you 24/7😎

27 de febrero de 2021

We often have customers that want to combine orders so that they don't have to pay for shipping twice. We couldn't figure out a way to do with without customer service having to reach out to the warehouse and asking them to intercept the orders. It was a pain and sometimes we were too late. Shopify Plus suggested this app for us and it does EXACTLY what we needed it to do. I have used SO many apps that do 90% of what you need them to do, but there is always something that doesn’t work smoothly. This app thought of every single thing & I kept waiting for something to go wrong , but it didn’t . ⭐️⭐️⭐️⭐️⭐️ Also, both things that I had questions on, customer service was available & answered almost immediately . Just wanted to say that I have never reached out to offer an app a review , but they deserved it.

Interior Delights
Estados Unidos
Alrededor de 2 años usando la aplicación
Trio M respondió 28 de febrero de 2021

Thank you so much for your great review. We built this app for your convenience and will add even more options :)

3 de diciembre de 2021

DO NOT USE! I cannot express enough... this app is a nightmare. I installed Order Merger and got my account set up with their support. I quadruple checked with support that everything was set up correctly before launching. We launched and I thought everything was going smoothly until my accountant just realized that they are DOUBLE COUNTING REVENUE. It's been a nightmare to fix. Their support doesn't fully understand questions and responds with statements that have nothing to do with question. They aren't able to 'fix' the double counting. It also makes your inventory extremely inaccurate because it double counts all the orders! There is no way to set up this app without inconsistent reporting. The app support recommends turning on a feature that makes duplicated orders zero, but then it makes your discounts tab significantly higher which looks awful for accounting purposes and makes your average order value WAY low. Shopify recommended this app, yet has NO IDEA the backend of what takes place. DO NOT USE.

Brave Little Ones
Estados Unidos
Más de 1 año usando la aplicación
Trio M respondió 15 de diciembre de 2021

Hey there!

Thank you for using Order Merger and your honest review. I'm truly sorry for the inconvenience our app caused your store's analytics.

The problem you've encountered can be easily solved by enabling "Set new order value to 0". This will prevent merged orders from adding any double revenues to your store's analytics. It seems this feature was disabled when you merged your orders.

I personally tried to reach out to you on both email and WhatsApp (offering you full refund, ways to restore your analytics back to their original value and the best way to setup the app) but never heard back from you.

Order Merger is a very helpful app for thousands of businesses and we encourage every one of our customers to reach out to support - we are available 24/7 for any question or assistance.

Please let me know if there is anything else I can do for you.

Tom | Order Merger CEO

8 de septiembre de 2019

Great app with excellent, very knowledgeable Support that go the extra mile to help. Highly recommended.

PistaBox
Reino Unido
Alrededor de 2 años usando la aplicación
Trio M respondió 8 de septiembre de 2019

Thank you so much for the review! We're always here to help :)

Fecha de modificación: 5 de octubre de 2021

This app had a lot of mistake happening recently, but customer service fixed them promptly. They are working properly now.

Honeydewusa
Estados Unidos
Más de 1 año usando la aplicación