Note globale
4,3
Nombre d’avis par note
  • 85 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 9 % des avis sont des avis à 1 étoiles
Modifié le 5 janvier 2021

After 1 month the app has performed well adding extra value to my 'upsold' multi-order customers. This is very important since I'm shipping from Japan to US & EU and customers are not fond of paying twice to ship 2 orders. Also, my technical question was answered & solved very quickly by Eric

awagami factory
Japon
2 mois d’utilisation de l’application
Trio M a répondu 6 janvier 2021

Thank you so much for the review🙏 Our team always here to help you😎

Modifié le 16 mars 2020

needed help on fixing the setting. we got a quick response. good customer service. thank you so much.

Tippsy Sake
États-Unis
Environ 2 mois d’utilisation de l’application
Trio M a répondu 16 mars 2020

We appreciate your feedback 🙏 Our support team is here 24/7

1 décembre 2020

helpful and good customer service! I really don't have any complaints at all! easy to integrate and have a free version.

Shop Kate Noel
États-Unis
Environ 2 mois d’utilisation de l’application
Trio M a répondu 2 décembre 2020

Thank you so much for the review. Our team always here to help :)

8 août 2019

I added this APP to the shop to merge orders for customers that order multiple times during a promotion we put on. They were super helpful and answered all of my questions in a timely manor. Can’t wait to see how smoothly the app works!

w y l o + c o
Canada
Environ 2 mois d’utilisation de l’application
Trio M a répondu 9 août 2019

Thank you so much for this great review! We're always here to help ;)

4 novembre 2020

Order merger does as the description describes, the support is amazing. Highly recommend for your e commerce store.

The Coffee Breakers
États-Unis
Environ 2 mois d’utilisation de l’application
Trio M a répondu 4 novembre 2020

Thank you for your review. Our support team is always here to help you 24/7😎

Modifié le 24 février 2021

Very nice app. This is going to save us plenty of money on shipping by combining orders. I think our customers will love it, too!
UPDATE: I'm still quite happy with this App. Customer service was very prompt with a recent question as well.

Brushwood Nursery, Clematis Specialists
États-Unis
Environ 2 mois d’utilisation de l’application
Trio M a répondu 10 janvier 2021

Thank you for the 5 stars review🙏

Modifié le 3 mars 2021

The support team was quick in helping me find a solution and responding to my issues. My one issue is that you cannot automatically merge orders that came through before you downloaded the order merge app. You can still manually do it, so that is good. overall it is a useful app.

Nunchuck Nabee
Canada
Environ un mois d’utilisation de l’application
Trio M a répondu 4 mars 2021

Thank you so much for the amazing review :) We are hoping the app will help you with your business. Also, we will add this feature asap.

Modifié le 23 mai 2019

At first this app worked great. Unfortunately, it seems the developer's website is down right now and there's no way I can get it to work... Please fix this, you have a great app but make sure your service stays online.

EDIT: The app is up again and working like it should. Changed the rating to 5 stars.

Ʋ
Pays-Bas
Environ un mois d’utilisation de l’application
Trio M a répondu 23 mai 2019

We're so sorry for this issue, we've already fixed it, any change you could have a look and update the review?

Thank you so much for using our app :) 🙏

16 juin 2020

Easy to use, not too many parameters to set up. Sometimes "simple" is better. I had some questions to make sure I set up my Automatic Merge correctly and all the agents were very helpful each time. The only problem that was annoying was I couldn't click at the beginning of my set up on a lot of buttons, etc.. and it was not a problem from the app. It was from the Safari browser, as soon as I used Google Chrome it was working like a charm. So do not use Safari to login :)

Léa France®
États-Unis
29 jours d’utilisation de l’application
Trio M a répondu 16 juin 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

29 mars 2020

Absolutely love this app! Makes merging orders quick & simple. They even have an auto-merge feature.

TheShop.mu
Maurice
26 jours d’utilisation de l’application
Trio M a répondu 29 mars 2020

Thank you for your feedback 🙏