Avis (81)

Note globale
4,1
Nombre d’avis par note
  • 84 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
21 août 2020

I have just installed this app and set it up. I had a question during this process, and started a chat. The support was outstanding! I'd give them 10 starts if I could!

Bohemian Bodycare
Australie
24 jours d’utilisation de l’application
Trio M a répondu 21 août 2020

Thank you so much! we're here if you have any other questions!

13 mars 2020

This app is the best app I've found to merge shopify orders, especially when using clickfunnels. Great customer service team, Eric was very professional, patient and assisted me for 2 days to fix my issue. Thanks again! Truly love this app. Only wish you had a flat monthly fee and not billed per merge; especially when merging large quantity of orders per month. Again; Love your App and customer service! ❤️

SkinnyTea Girl®
États-Unis
23 jours d’utilisation de l’application
Trio M a répondu 16 mars 2020

We appreciate your feedback 🙏

6 septembre 2019

I’ve only started using this app, but it’s giving me exactly what I need. Almost more importantly for me, the experience I had with support was excellent.

Types & Symbols
États-Unis
20 jours d’utilisation de l’application
Trio M a répondu 6 septembre 2019

Thank you so much for your review and your faith in our team! We're always here to help :)

8 juin 2021

We have been looking at a way to notify us of 2 open orders for the same customer going to the same address to be able to save money on shipping and increase customer satisfaction. This has become almost impossible. Why shopify does not offer this in Flow or as a native feature blows my mind. There are shipping apps that let you know but they have no actual external notification, so to operate this at scale it needs to be automatic. Order merger does just that, The only thing I wish it did; have an option to not actually merge the orders automatically, but instead, add a tag and/or send an email notification. This would allow the user to then make a real life human decision on what should be done.

Advanced Metal Art
États-Unis
19 jours d’utilisation de l’application
Trio M a répondu 8 juin 2021

Thank you so much for the amazing review. We created the app specifically for your convenience. Also, we will definitely implement this feature :)

Modifié le 24 février 2021

I just added this app to my store about a week ago and it's amazing! I have a lot of incoming orders from repeat customers and this has really helped with my shipping process! Very happy with it!

Sandra Lucas Jewelry Store
États-Unis
16 jours d’utilisation de l’application
Trio M a répondu 24 février 2021

Thank you for your feedback and recommendation🙏 Our support team is always here to help you 24/7😎

13 mai 2020

This app works well, is easy, and has good customer service. Only downside is combining order numbers which is something they are currently working on changing.

McCoy's Boys
États-Unis
14 jours d’utilisation de l’application
Trio M a répondu 13 mai 2020

We appreciate your feedback 🙏 Our support team is here 24/7

3 décembre 2020

Works smooth and considers everything that needs to be considered. Support was amazing and helped onboarding in no time

SparklyTrees
Israël
9 jours d’utilisation de l’application
Trio M a répondu 6 décembre 2020

Thank you so much for the review.

27 novembre 2020

So far so good! I've been working with customer service via chat to perfect the user experience for our customers. Looking forward to sharing this app with many people. Already showing to be a lifesaver after one release today during Black Friday. The Auto merge was unbelievably helpful.

superfreshclothes
États-Unis
7 jours d’utilisation de l’application
Trio M a répondu 28 novembre 2020

Thank you so much for your review. Our team always here to help you with any questions :)

16 septembre 2020

Great app! Really useful for fulfilling multiple orders from the same customer as a single order - especially for post purchase upsells. The customer support team is great and responsive. Highly recommended.

ICHIBAN STREETWEAR
Singapour
6 jours d’utilisation de l’application
Trio M a répondu 16 septembre 2020

Thank you for your review. Our support team is always here to help you 24/7😎

25 février 2020

Great app for order editing, order merging, and better customer experience, the support team is great and there are help videos everywhere. Very useful for high volume merchants. The automatic merge feature is something I've been looking for for ages.

99Jersey
États-Unis
6 jours d’utilisation de l’application
Trio M a répondu 25 février 2020

We appreciate your feedback 🙏