Avis (83)

Note globale
3,8
Nombre d’avis par note
  • 82 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 4 % des avis sont des avis à 2 étoiles
  • 11 % des avis sont des avis à 1 étoiles
2 octobre 2021

Do the job perfectly ! easy to setup and at a good price, our customer love it. support is amaaaazing !

Loëla
France
Plus de 4 ans d’utilisation de l’application
Trio M a répondu 7 octobre 2021

Thank you for your amazing review🙏 Our team is always here to help 24/7😎

19 mars 2020

Konstantin was very helpful! He called me over the phone and explained how to use the app. He was very knowledge

Section 119
États-Unis
Environ 4 ans d’utilisation de l’application
Trio M a répondu 19 mars 2020

We appreciate your feedback 🙏 Our support team is here 24/7

27 novembre 2020

So far so good! I've been working with customer service via chat to perfect the user experience for our customers. Looking forward to sharing this app with many people. Already showing to be a lifesaver after one release today during Black Friday. The Auto merge was unbelievably helpful.

superfreshclothes
États-Unis
Environ 4 ans d’utilisation de l’application
Trio M a répondu 28 novembre 2020

Thank you so much for your review. Our team always here to help you with any questions :)

Modifié le 3 septembre 2020

We've installed this app and tried to use it. It's great, but we have a little problem. However, thank to their support, we can solve it. Great support team!! <3
Thank you very much!!!!!!!

PAWSIONATE
Viêt Nam
Presque 4 ans d’utilisation de l’application
Trio M a répondu 30 août 2020

Hi there,

Thank you for the honest review! we just sent you an email so we can fix the issue with the missing properties. Please get back to us and we'll do our best to fix it ASAP.

Thanks again,

The Order Merger Team

11 mai 2021

Haven't used the app for long, but so far so good! Makes fulfillment easier and saves on shipping. Customer support was very quick and informative.

Sarah Alexandra
États-Unis
Environ 3 ans d’utilisation de l’application
Trio M a répondu 11 mai 2021

Thank you so much for your review. Our team always here to help you 😎 Also we built the app for your convenience :)

11 décembre 2020

I used this app to help me merge my orders and ran into a little issue. Their customer service team was A1! They were able to see the problem I had, provided clear solutions and walked me through the entire process with ease. Great communication, fast replies and 24hr service. T

Diosa Luxe Apparel
États-Unis
Presque 3 ans d’utilisation de l’application
Trio M a répondu 11 décembre 2020

Thank you so much for your review. Our team always here to help you with any questions :)

4 août 2020

Great app, a must-have when you're using a post-purchase upsell to combine orders into one. The support is quick and helps solve any issues.

LetterFlex
Royaume-Uni
Presque 3 ans d’utilisation de l’application
Trio M a répondu 4 août 2020

Thank you for your feedback, we made this application especially for this 🙏 Our support team is always here to help you 24/7😎

9 juillet 2020

This app is essential to our business model which offers local delivery twice per week, with two cutoffs for customers on different days of the week. Our routing software can only send one order to one stop, and multiple customers like to add on to their order before the deadline. We needed a way to combine those orders and send them as one -- this is the ONLY app I have found on the app store that does this.

We had some real trouble implementing the app in the beginning, and it caused a huge headache with orders merging that should not, and the other way around. I was able to work with support to get these issues resolved, and they told me that this app now has a full time developer. They are asking me for improvement suggestions, which is great. Overall, this app works well now that the bugs were addressed, and I am hopeful they just keep improving. Highly recommended if you need to merge orders.

Farmivore
États-Unis
Plus de 2 ans d’utilisation de l’application
Trio M a répondu 9 juillet 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

26 novembre 2020

this is the only app on the app store that do this right (I think they are the only ones who even offer this feature haha) thank you for the quick support and great product!

ZooSurf
Israël
Plus de 2 ans d’utilisation de l’application
Trio M a répondu 26 novembre 2020

Thank you so much for the review! We do our best to answer fast and create unique solutions :D

30 juin 2021

Anton was very helpful and very prompt with customer support. I highly recommend the app for when customers place multiple orders.

KANSO
États-Unis
Plus de 2 ans d’utilisation de l’application
Trio M a répondu 30 juin 2021

Thank you so much for the review🙏 Our support team always here to help you 24/7😎