Avaliações (81)

Classificação geral
4,1
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 4% das avaliações são de 2 estrelas
  • 10% das avaliações são de 1 estrelas
Data de edição: 5 de janeiro de 2021

After 1 month the app has performed well adding extra value to my 'upsold' multi-order customers. This is very important since I'm shipping from Japan to US & EU and customers are not fond of paying twice to ship 2 orders. Also, my technical question was answered & solved very quickly by Eric

awagami factory
Japão
2 meses usando o app
Trio M deixou uma resposta 6 de janeiro de 2021

Thank you so much for the review🙏 Our team always here to help you😎

Data de edição: 16 de março de 2020

needed help on fixing the setting. we got a quick response. good customer service. thank you so much.

Tippsy Sake
Estados Unidos
Aproximadamente 2 meses usando o app
Trio M deixou uma resposta 16 de março de 2020

We appreciate your feedback 🙏 Our support team is here 24/7

1 de dezembro de 2020

helpful and good customer service! I really don't have any complaints at all! easy to integrate and have a free version.

Shop Kate Noel
Estados Unidos
Aproximadamente 2 meses usando o app
Trio M deixou uma resposta 2 de dezembro de 2020

Thank you so much for the review. Our team always here to help :)

8 de agosto de 2019

I added this APP to the shop to merge orders for customers that order multiple times during a promotion we put on. They were super helpful and answered all of my questions in a timely manor. Can’t wait to see how smoothly the app works!

w y l o + c o
Canadá
Aproximadamente 2 meses usando o app
Trio M deixou uma resposta 9 de agosto de 2019

Thank you so much for this great review! We're always here to help ;)

4 de novembro de 2020

Order merger does as the description describes, the support is amazing. Highly recommend for your e commerce store.

The Coffee Breakers
Estados Unidos
Aproximadamente 2 meses usando o app
Trio M deixou uma resposta 4 de novembro de 2020

Thank you for your review. Our support team is always here to help you 24/7😎

Data de edição: 24 de fevereiro de 2021

Very nice app. This is going to save us plenty of money on shipping by combining orders. I think our customers will love it, too!
UPDATE: I'm still quite happy with this App. Customer service was very prompt with a recent question as well.

Brushwood Nursery, Clematis Specialists
Estados Unidos
Aproximadamente 2 meses usando o app
Trio M deixou uma resposta 10 de janeiro de 2021

Thank you for the 5 stars review🙏

Data de edição: 3 de março de 2021

The support team was quick in helping me find a solution and responding to my issues. My one issue is that you cannot automatically merge orders that came through before you downloaded the order merge app. You can still manually do it, so that is good. overall it is a useful app.

Nunchuck Nabee
Canadá
Aproximadamente 1 mês usando o app
Trio M deixou uma resposta 4 de março de 2021

Thank you so much for the amazing review :) We are hoping the app will help you with your business. Also, we will add this feature asap.

Data de edição: 23 de maio de 2019

At first this app worked great. Unfortunately, it seems the developer's website is down right now and there's no way I can get it to work... Please fix this, you have a great app but make sure your service stays online.

EDIT: The app is up again and working like it should. Changed the rating to 5 stars.

Ʋ
Países Baixos
Aproximadamente 1 mês usando o app
Trio M deixou uma resposta 23 de maio de 2019

We're so sorry for this issue, we've already fixed it, any change you could have a look and update the review?

Thank you so much for using our app :) 🙏

16 de junho de 2020

Easy to use, not too many parameters to set up. Sometimes "simple" is better. I had some questions to make sure I set up my Automatic Merge correctly and all the agents were very helpful each time. The only problem that was annoying was I couldn't click at the beginning of my set up on a lot of buttons, etc.. and it was not a problem from the app. It was from the Safari browser, as soon as I used Google Chrome it was working like a charm. So do not use Safari to login :)

Léa France®
Estados Unidos
29 dias usando o app
Trio M deixou uma resposta 16 de junho de 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

29 de março de 2020

Absolutely love this app! Makes merging orders quick & simple. They even have an auto-merge feature.

TheShop.mu
Maurício
26 dias usando o app
Trio M deixou uma resposta 29 de março de 2020

Thank you for your feedback 🙏