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I have just installed this app and set it up. I had a question during this process, and started a chat. The support was outstanding! I'd give them 10 starts if I could!
Thank you so much! we're here if you have any other questions!
This app is the best app I've found to merge shopify orders, especially when using clickfunnels. Great customer service team, Eric was very professional, patient and assisted me for 2 days to fix my issue. Thanks again! Truly love this app. Only wish you had a flat monthly fee and not billed per merge; especially when merging large quantity of orders per month. Again; Love your App and customer service! ❤️
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I’ve only started using this app, but it’s giving me exactly what I need. Almost more importantly for me, the experience I had with support was excellent.
Thank you so much for your review and your faith in our team! We're always here to help :)
We have been looking at a way to notify us of 2 open orders for the same customer going to the same address to be able to save money on shipping and increase customer satisfaction. This has become almost impossible. Why shopify does not offer this in Flow or as a native feature blows my mind. There are shipping apps that let you know but they have no actual external notification, so to operate this at scale it needs to be automatic. Order merger does just that, The only thing I wish it did; have an option to not actually merge the orders automatically, but instead, add a tag and/or send an email notification. This would allow the user to then make a real life human decision on what should be done.
Thank you so much for the amazing review. We created the app specifically for your convenience. Also, we will definitely implement this feature :)
I just added this app to my store about a week ago and it's amazing! I have a lot of incoming orders from repeat customers and this has really helped with my shipping process! Very happy with it!
Thank you for your feedback and recommendation🙏 Our support team is always here to help you 24/7😎
This app works well, is easy, and has good customer service. Only downside is combining order numbers which is something they are currently working on changing.
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Works smooth and considers everything that needs to be considered. Support was amazing and helped onboarding in no time
Thank you so much for the review.
So far so good! I've been working with customer service via chat to perfect the user experience for our customers. Looking forward to sharing this app with many people. Already showing to be a lifesaver after one release today during Black Friday. The Auto merge was unbelievably helpful.
Thank you so much for your review. Our team always here to help you with any questions :)
Great app! Really useful for fulfilling multiple orders from the same customer as a single order - especially for post purchase upsells. The customer support team is great and responsive. Highly recommended.
Thank you for your review. Our support team is always here to help you 24/7😎
Great app for order editing, order merging, and better customer experience, the support team is great and there are help videos everywhere. Very useful for high volume merchants. The automatic merge feature is something I've been looking for for ages.
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