Helhetsomdöme
4,3
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 4 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
8 augusti 2019

I added this APP to the shop to merge orders for customers that order multiple times during a promotion we put on. They were super helpful and answered all of my questions in a timely manor. Can’t wait to see how smoothly the app works!

w y l o + c o
Kanada
Ungefär 2 månader användning av appen
Trio M svarade 9 augusti 2019

Thank you so much for this great review! We're always here to help ;)

4 november 2020

Order merger does as the description describes, the support is amazing. Highly recommend for your e commerce store.

The Coffee Breakers
USA
Ungefär 2 månader användning av appen
Trio M svarade 4 november 2020

Thank you for your review. Our support team is always here to help you 24/7😎

Redigerat 24 februari 2021

Very nice app. This is going to save us plenty of money on shipping by combining orders. I think our customers will love it, too!
UPDATE: I'm still quite happy with this App. Customer service was very prompt with a recent question as well.

Brushwood Nursery, Clematis Specialists
USA
Ungefär 2 månader användning av appen
Trio M svarade 10 januari 2021

Thank you for the 5 stars review🙏

Redigerat 3 mars 2021

The support team was quick in helping me find a solution and responding to my issues. My one issue is that you cannot automatically merge orders that came through before you downloaded the order merge app. You can still manually do it, so that is good. overall it is a useful app.

Nunchuck Nabee
Kanada
Ungefär en månad användning av appen
Trio M svarade 4 mars 2021

Thank you so much for the amazing review :) We are hoping the app will help you with your business. Also, we will add this feature asap.

Redigerat 23 maj 2019

At first this app worked great. Unfortunately, it seems the developer's website is down right now and there's no way I can get it to work... Please fix this, you have a great app but make sure your service stays online.

EDIT: The app is up again and working like it should. Changed the rating to 5 stars.

Ʋ
Nederländerna
Ungefär en månad användning av appen
Trio M svarade 23 maj 2019

We're so sorry for this issue, we've already fixed it, any change you could have a look and update the review?

Thank you so much for using our app :) 🙏

16 juni 2020

Easy to use, not too many parameters to set up. Sometimes "simple" is better. I had some questions to make sure I set up my Automatic Merge correctly and all the agents were very helpful each time. The only problem that was annoying was I couldn't click at the beginning of my set up on a lot of buttons, etc.. and it was not a problem from the app. It was from the Safari browser, as soon as I used Google Chrome it was working like a charm. So do not use Safari to login :)

Léa France®
USA
29 dagar användning av appen
Trio M svarade 16 juni 2020

Thank you for your feedback 🙏 Our support team is always here to help you 24/7😎

29 mars 2020

Absolutely love this app! Makes merging orders quick & simple. They even have an auto-merge feature.

TheShop.mu
Mauritius
26 dagar användning av appen
Trio M svarade 29 mars 2020

Thank you for your feedback 🙏

21 augusti 2020

I have just installed this app and set it up. I had a question during this process, and started a chat. The support was outstanding! I'd give them 10 starts if I could!

Bohemian Bodycare
Australien
24 dagar användning av appen
Trio M svarade 21 augusti 2020

Thank you so much! we're here if you have any other questions!

13 mars 2020

This app is the best app I've found to merge shopify orders, especially when using clickfunnels. Great customer service team, Eric was very professional, patient and assisted me for 2 days to fix my issue. Thanks again! Truly love this app. Only wish you had a flat monthly fee and not billed per merge; especially when merging large quantity of orders per month. Again; Love your App and customer service! ❤️

SkinnyTea Girl®
USA
23 dagar användning av appen
Trio M svarade 16 mars 2020

We appreciate your feedback 🙏

6 september 2019

I’ve only started using this app, but it’s giving me exactly what I need. Almost more importantly for me, the experience I had with support was excellent.

Types & Symbols
USA
20 dagar användning av appen
Trio M svarade 6 september 2019

Thank you so much for your review and your faith in our team! We're always here to help :)